Retail District Manager

Goodwill of the San Francisco Bay is a well-established nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through career development, training, and education programs. Operating within the San Francisco Bay Area, Goodwill offers no-cost opportunities for people seeking to enter or re-enter the workforce, enabling them to build essential skills and experience for advancing their careers. The organization operates numerous retail store locations, which not only generate revenue to support its mission but also provide meaningful employment opportunities and community engagement platforms. These retail stores serve as an important resource for the community, offering affordable goods while reinvesting profits back into social programs and workforce development initiatives. Goodwill of the San Francisco Bay is committed to fostering an inclusive, collaborative, and positive work environment where core values such as trust, ownership, innovation, and engagement guide everyday operations and strategic growth. They provide a supportive culture that values professional development and employee wellbeing, making it an employer of choice in the region.

We are currently seeking a District Retail Manager to oversee and lead multiple retail store locations for Goodwill of the San Francisco Bay. This full-time position, with a salary range between $120,000 and $130,000 annually plus eligibility for a monthly performance-based bonus after training, presents a leadership opportunity responsible for driving operational excellence and financial success across 10-14 stores. The District Retail Manager will be central to executing comprehensive retail strategies, managing daily operations, financial oversight, and human resources management. The role demands a strategic thinker who can cultivate motivated, high-performing teams through effective leadership and coaching while ensuring that Goodwill brand standards and customer service excellence are maintained consistently.

Key responsibilities include defining goals with store management teams, monitoring production metrics, managing inventory controls, overseeing compliance with safety and asset protection policies, and partnering with various departments such as Human Resources, Finance, and Asset Protection to facilitate business objectives. Additionally, the role requires frequent store visits to engage directly with store teams and customers, fostering a culture of continuous improvement and growth. The District Retail Manager will play a vital role in talent management including interviewing, onboarding, performance management, and development of store leadership. They will also represent Goodwill within the community as an ambassador, promoting the organization’s mission and values. This role requires strong analytical skills to manage and review performance metrics, P&L statements, and budget processes, ensuring the district meets or exceeds its fiscal goals estimated at approximately $30 million in annual revenue. Goodwill offers a comprehensive benefits package including medical, dental, and vision insurance; a retirement fund; professional development training; commuter benefits; flexible healthcare spending accounts; and mental health and wellbeing programs. Joining Goodwill of the San Francisco Bay means becoming part of an organization where impactful work meets community service and provides opportunities for sustained career growth.