
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.13 - $30.40
Work Schedule
Flexible
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
Child care discount
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Job Description
TJX Companies is a leading global off-price retailer, recognized as a Fortune 100 company that operates a diverse portfolio of retail brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. With a commitment to diversity, collaboration, and continuous employee development, TJX fosters an energetic and inclusive work environment where individuals have abundant opportunities for personal and professional growth. The company operates through its four global Home Offices, numerous Distribution Centers, and Retail Stores, offering a dynamic workplace that supports career advancement and the achievement of professional goals.
The Sierra store, located in Spokane Valley, WA, is currently seeking to hire a Key Carrier position. This role is an elevated extension of the Coordinator role and plays a crucial part in supporting store operations by acting as a leader when required. The Key Carrier typically alternates between performing Coordinator duties and stepping into a leadership role, ensuring all aspects of the store's operations and customer experience are maintained according to company standards. This position demands open availability, including nights and weekends, reflecting the dynamic retail environment and the need for flexible scheduling. The Key Carrier at Sierra models exceptional customer service, maintains a culture of honesty and integrity, and acts as the Manager on Duty, upholding company policies and procedures.
The responsibilities of this position are wide-ranging, from creating positive customer experiences and coaching associates to ensuring adherence to operational procedures and safety standards. This role requires exceptional leadership skills, including the ability to effectively communicate with management and associates, provide constructive feedback, and support training needs to enhance store effectiveness. Key Carriers also play a vital role in promoting credit and loyalty programs, supporting shrink reduction goals, and maintaining a safe and compliant environment.
TJX is dedicated to providing competitive compensation and a comprehensive benefits package. The starting pay range for the Key Carrier at Sierra store is $19.13 to $19.63 per hour, with a full range extending up to $30.40 per hour, depending on relevant skills, qualifications, and experience. Employees are welcomed into a supportive work environment with an open-door policy, various employee discounts, and multiple health and wellness benefits to enhance their experience and job satisfaction. TJX also emphasizes equal opportunity employment and inclusive hiring practices, welcoming applications from a diverse range of candidates and providing reasonable accommodations for individuals with disabilities.
Joining TJX at the Sierra store means becoming part of an esteemed company committed to fostering a collaborative culture, driving customer satisfaction, and supporting every team member's growth journey.
The Sierra store, located in Spokane Valley, WA, is currently seeking to hire a Key Carrier position. This role is an elevated extension of the Coordinator role and plays a crucial part in supporting store operations by acting as a leader when required. The Key Carrier typically alternates between performing Coordinator duties and stepping into a leadership role, ensuring all aspects of the store's operations and customer experience are maintained according to company standards. This position demands open availability, including nights and weekends, reflecting the dynamic retail environment and the need for flexible scheduling. The Key Carrier at Sierra models exceptional customer service, maintains a culture of honesty and integrity, and acts as the Manager on Duty, upholding company policies and procedures.
The responsibilities of this position are wide-ranging, from creating positive customer experiences and coaching associates to ensuring adherence to operational procedures and safety standards. This role requires exceptional leadership skills, including the ability to effectively communicate with management and associates, provide constructive feedback, and support training needs to enhance store effectiveness. Key Carriers also play a vital role in promoting credit and loyalty programs, supporting shrink reduction goals, and maintaining a safe and compliant environment.
TJX is dedicated to providing competitive compensation and a comprehensive benefits package. The starting pay range for the Key Carrier at Sierra store is $19.13 to $19.63 per hour, with a full range extending up to $30.40 per hour, depending on relevant skills, qualifications, and experience. Employees are welcomed into a supportive work environment with an open-door policy, various employee discounts, and multiple health and wellness benefits to enhance their experience and job satisfaction. TJX also emphasizes equal opportunity employment and inclusive hiring practices, welcoming applications from a diverse range of candidates and providing reasonable accommodations for individuals with disabilities.
Joining TJX at the Sierra store means becoming part of an esteemed company committed to fostering a collaborative culture, driving customer satisfaction, and supporting every team member's growth journey.
Job Requirements
- able to work a flexible schedule including nights and weekends
- team player working effectively with peers and supervisors
- able to respond appropriately to changes in direction or unexpected situations
- knowledge of company standard software, systems, and procedures
- knowledge of merchandise flow in stores
- proven problem solving skills
- able to effectively coach, delegate, and follow-up on multiple people and tasks
- able to act quickly under challenging circumstances
- capable of multi-tasking
- superior communication and organizational skills with attention to detail
- one year retail experience
- six months leadership experience
Job Qualifications
- one year retail experience
- six months leadership experience
- knowledge of company standard software, systems, and procedures
- knowledge of merchandise flow in stores
- proven problem solving skills
- ability to coach, delegate, and follow-up on multiple people and tasks
- strong communication and organizational skills with attention to detail
- ability to respond appropriately to changes in direction or unexpected situations
- flexibility to work a varied schedule including nights and weekends
- ability to act quickly under challenging circumstances
- team player
Job Duties
- create a positive internal and external customer experience
- promote a culture of honesty and integrity
- maintain confidentiality
- act as manager on duty adhering to company policy and procedure
- ensure store team performs tasks and activities according to store plan
- prioritize as needed
- address immediate customer service issues
- provide coaching to associates
- exercise discretion regarding customer service policies
- maintain accurate associate coverage
- ensure associates adhere to all operational procedures
- ensure opening and closing procedures follow company guidelines
- communicate effectively with management and associates
- provide and accept recognition and constructive feedback
- provide feedback, recognition, and coaching to associates
- partner with management on associate training needs
- ensure adherence to all labor laws, policies, and procedures
- promote credit and loyalty programs
- support shrink reduction goals and programs
- promote safety awareness and maintain a safe environment
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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