Retail Department Coordinator

TJX Companies is a leading global off-price retailer known for its diverse portfolio of brands including HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX prides itself on fostering a vibrant workplace culture that values diversity, collaboration, and continuous development. Operating across four global Home Offices, numerous Distribution Centers, and thousands of Retail Stores, TJX offers abundant opportunities for professional growth and career advancement. Their commitment to employee development ensures that team members are equipped to thrive and make meaningful impacts within the company. HomeGoods, one of the flagship brands, specializes in home furnishings and décor, providing customers with high-quality products at exceptional value. The brand emphasizes creating positive customer experiences and a welcoming shopping environment.

The open role at the HomeGoods Store in Menomonee Falls, WI focuses on delivering an exceptional customer experience by leading the front-of-store team. As a Team Lead, you will supervise Associates, ensuring that customer service is prompt, courteous, and engaging. The position entails promoting loyalty programs, maintaining a clean and organized store environment, and embodying excellent customer service through direct interaction with customers. This leadership role serves as a role model for the team by mentoring Associates on key operational principles and customer personalization techniques. Additional responsibilities include managing operational needs such as registers, break coordination, and safely handling customer concerns to maintain overall store reputation. The Team Lead works closely with Management to address training needs and increase team effectiveness. This position demands adherence to labor laws and store policies, promoting safety and shrink reduction goals, while fostering a culture of integrity and respect. This is a part-time or full-time hourly position with a starting pay range of $14.25 to $14.75 per hour, dependent on skills, experience, and qualifications. TJX offers a comprehensive benefits package and a supportive work environment encouraging diversity and equal opportunity for all employees.