Retail Department Coordinator

TJ Maxx is a leading off-price retailer and part of TJX Companies, a Fortune 100 company known worldwide. The company operates multiple retail chains including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, serving a broad customer base across the United States and internationally. TJX Companies offer a vibrant and diverse work environment that promotes growth, collaboration, and achievement, creating ample opportunities for career advancement. With a commitment to diversity and inclusion, TJ Maxx fosters an environment where employees feel valued and empowered to develop their skills and contribute meaningfully to the company’s success.

This specific role at TJ Maxx located in South Portland, ME, offers a starting pay range between $18.00 and $18.50 per hour, reflecting the company’s dedication to offering competitive compensation based on an individual’s skills, qualifications, and experience. The position is full-time and focuses on front-end store operations, emphasizing excellent customer service and team leadership.

As a Front-End Supervisory role, the incumbent will be responsible for promoting superior customer experiences while managing a team of Associates. The role involves hands-on engagement with customers, supporting loyalty programs, and ensuring a clean, organized store environment. Leadership in this role means setting an example by delivering outstanding service, training and mentoring team members, and effectively coordinating day-to-day front-end functions including register assignments and break schedules.

The position also requires proactive problem-solving with customers and team members to maintain a positive store atmosphere. Attention to company policies, labor laws, and safety procedures is critical to uphold TJ Maxx’s standards and protect the organization and its staff. The supervisor plays a pivotal role in sustaining operational efficiency and customer satisfaction by maintaining clear communication with management and Associates and ensuring tasks align with store priorities.

Additionally, the supervisor supports store-wide goals such as shrink reduction and promotes credit and loyalty programs to enhance customer engagement and sales growth. With flexible scheduling requirements including night and weekend shifts, the role demands adaptability and strong organizational skills. The ideal candidate will bring retail experience, leadership capability, and a proactive approach to coaching others and managing store operations successfully.