Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.40 - $18.40
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Prescription drug insurance
employee discount
401(k) with Company Match
Health Club Reimbursement
Tuition Reimbursement
Job Description
Summit Racing Equipment, known as The World's Speed Shop, is a leading retailer specializing in automotive aftermarket parts and accessories. With a strong presence both nationally and internationally, Summit Racing Equipment has built a reputation for quality products and exceptional customer service. Catering to car enthusiasts, mechanics, and everyday drivers alike, the company offers a wide range of racing parts, performance upgrades, tools, and equipment necessary for automotive projects and maintenance. The company's commitment to customer satisfaction and deep knowledge of automotive products has made it a trusted name in the industry.
This job opening is for a Customer Service Specialist (CSS) position within Summit Racing Equipment's retail environment. The position involves working as a cashier and customer service representative. This is a full-time role, requiring 40 hours per week with flexible scheduling to include evenings and at least two weekend days, such as Friday, Saturday, or Sunday. The starting pay ranges from $16.40 to $18.40 per hour. The role is designed for candidates who have experience working in retail or handling cash drawers and who enjoy engaging with customers. Employees will be responsible for processing transactions, assisting customers with product inquiries, and promoting store specials and loyalty programs like the Summit Speed Card.
The position is ideal for individuals passionate about cars and eager to develop their knowledge and skills in the automotive retail industry. Employees at Summit Racing Equipment work in a team-oriented, positive environment where respect for customers, communities, and colleagues is prioritized. The company provides comprehensive training and development opportunities, making it a great entry-level point for anyone interested in pursuing a rewarding career in retail.
Summit Racing Equipment also offers a competitive benefits package to its employees. These benefits include paid time off, comprehensive medical, dental, vision, and prescription drug insurance, a generous employee discount, a 401(k) plan with company match, health club reimbursement, and tuition reimbursement. The company emphasizes work-life balance and personal growth, supporting employees in their professional and personal lives.
In this role, employees will handle essential functions such as computing bills, processing payments, balancing cash drawers, assisting with merchandising, answering customer questions, and maintaining store cleanliness. The role also requires computer proficiency, good communication skills, and the ability to lift up to 50 pounds. Candidates must be at least 18 years old and able to pass background and drug screens.
Joining Summit Racing Equipment means becoming part of a passionate team dedicated to offering the best possible service and automotive expertise to customers. The company values inclusivity and equal opportunity, making it a welcoming workplace for individuals from diverse backgrounds. If you are enthusiastic about cars, enjoy working with people, and want to be part of an exciting and respected retail company, the Customer Service Specialist position at Summit Racing Equipment could be the perfect fit for you.
This job opening is for a Customer Service Specialist (CSS) position within Summit Racing Equipment's retail environment. The position involves working as a cashier and customer service representative. This is a full-time role, requiring 40 hours per week with flexible scheduling to include evenings and at least two weekend days, such as Friday, Saturday, or Sunday. The starting pay ranges from $16.40 to $18.40 per hour. The role is designed for candidates who have experience working in retail or handling cash drawers and who enjoy engaging with customers. Employees will be responsible for processing transactions, assisting customers with product inquiries, and promoting store specials and loyalty programs like the Summit Speed Card.
The position is ideal for individuals passionate about cars and eager to develop their knowledge and skills in the automotive retail industry. Employees at Summit Racing Equipment work in a team-oriented, positive environment where respect for customers, communities, and colleagues is prioritized. The company provides comprehensive training and development opportunities, making it a great entry-level point for anyone interested in pursuing a rewarding career in retail.
Summit Racing Equipment also offers a competitive benefits package to its employees. These benefits include paid time off, comprehensive medical, dental, vision, and prescription drug insurance, a generous employee discount, a 401(k) plan with company match, health club reimbursement, and tuition reimbursement. The company emphasizes work-life balance and personal growth, supporting employees in their professional and personal lives.
In this role, employees will handle essential functions such as computing bills, processing payments, balancing cash drawers, assisting with merchandising, answering customer questions, and maintaining store cleanliness. The role also requires computer proficiency, good communication skills, and the ability to lift up to 50 pounds. Candidates must be at least 18 years old and able to pass background and drug screens.
Joining Summit Racing Equipment means becoming part of a passionate team dedicated to offering the best possible service and automotive expertise to customers. The company values inclusivity and equal opportunity, making it a welcoming workplace for individuals from diverse backgrounds. If you are enthusiastic about cars, enjoy working with people, and want to be part of an exciting and respected retail company, the Customer Service Specialist position at Summit Racing Equipment could be the perfect fit for you.
Job Requirements
- Must be able to work full-time 40 hours per week
- Must be able to work a variety of schedules including 4/10-hour days or 5/8-hour days
- Must be able to work evenings and at least two weekend days including Friday, Saturday, or Sunday
- Must be at least 18 years of age or older
- Must be able to lift up to 50 pounds
- Must be able to pass background check and drug screen
- Must have previous retail or cash drawer experience
Job Qualifications
- High school diploma or general education degree (GED)
- Two to three years of recent experience as a cashier or in customer service
- Computer proficiency
- Ability to communicate effectively with customers
- Ability to handle cash and process transactions accurately
- Strong interpersonal skills
- Ability to work flexible schedules including weekends
Job Duties
- Remains consistently friendly and courteous to all customers
- Computes or re-computes bill, itemized lists, and invoices showing amount due
- Makes change, accepts checks and credit cards, and issues receipts to customers
- Follows cashier's standards as written
- Records amounts received and prepares reports of transactions
- Reads and records totals shown on cash register tape and verifies against cash on hand
- Applies/processes cash refunds or issues credit memorandums to customers for returned merchandise
- Promotes Summit Speed Card and processes applications
- Balances cash drawer and completes closeout sheet each day
- Answers incoming telephone calls
- Assists with merchandising duties as needed
- General housekeeping as necessary
- Promotes in-store specials
- Talks with customers in person and assists customers in returning or exchanging products
- Processes returns and completes paperwork for warranty returns when return specialist is not available
- Ensures retail location is clear of missing parts
- Stocks shelves and counters with merchandise
- Assists in setting up advertising displays or arranging merchandise on counters to promote sales
- Stamps, marks, or tags price on merchandise
- Obtains merchandise requested by the customer and places merchandise in a bag or box
- Assist customers with carrying out larger items to their vehicle
- Answers customers’ questions and offer assistance or direction
- Greets customers when they enter the store, and checks packages and receipts when exiting the store
- Computer proficiency a must
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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