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Summit Racing Equipment logo

Retail Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $1.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
comprehensive medical insurance
Dental Insurance
Vision Insurance
Prescription drug (Rx) insurance
Generous employee discount
401(k) with Company Match
Health Club Reimbursement
Tuition Reimbursement

Job Description

Summit Racing Equipment is a leading retailer specializing in automotive performance parts and accessories. Established as one of the worlds premier speed shops, the company prides itself on delivering top-notch products and exemplary customer service to automotive enthusiasts and professionals alike. Summit Racings extensive offerings include thousands of high-performance parts and upgrades for a broad range of vehicles, backed by knowledgeable staff passionate about motorsports and car culture. The company operates retail locations that cater to a diverse customer base seeking expert advice and high-quality automotive products. Its commitment to excellence and innovation has made it a trusted name in... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Two to three years' recent experience as a cashier or in customer service or equivalent cash management experience
  • Ability to work full-time with a flexible schedule including evenings, Fridays, and at least one weekend day
  • Comfortable talking with customers
  • Previous retail or cash drawer experience

Job Qualifications

  • High school diploma or general education degree (GED)
  • Two to three years' recent experience as a cashier or in customer service or equivalent cash management experience

Job Duties

  • Processes returns and completes paperwork for warranty returns when a return specialist is not available
  • Ensures retail location is clear of missing parts
  • Stocks shelves and counters with merchandise
  • Assists in setting up advertising displays or arranging merchandise on counters to promote sales
  • Stamps, marks, or tags price on merchandise
  • Obtains merchandise requested by customer and places merchandise in a bag or box
  • Assists customers in carrying larger items to their vehicle
  • Answers customers' questions and offers assistance or direction
  • Greets customers when they enter the store and checks packages and receipts when exiting the store
  • Understands, applies, and follows performance standards as written
  • Contributes to a positive workplace environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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