Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $23.10
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k Match
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Job Description
Macy's is a leading American department store chain known for its rich history spanning over 160 years, during which it has become an iconic retail brand recognized nationwide. Macy's is more than just a store; it represents a story of innovation, tradition, and memorable experiences that resonate with millions of customers and communities across the United States. From organizing the famous Macy's 4th of July Fireworks to hosting the grand Thanksgiving Day Parade, Macy's not only delivers remarkable shopping experiences but also participates actively in significant cultural moments. This legacy makes Macy's a special and inspiring place to build a... Show More
Job Requirements
- Flexible availability including days, evenings, weekends and holidays
- Ability to effectively communicate and present information to customers, peers, and all levels of management
- Resourceful and able to adapt quickly to changing priorities
- Ability to stand for at least two consecutive hours, lift at least 50 lbs, stoop, kneel, crouch and climb ladders
- Frequent use of computers and other technology necessary to perform job functions including handheld equipment and cash register
- Ability to process register transactions
Job Qualifications
- At least 2 years of selling or customer experience preferred
- Good understanding of product knowledge and ability to give expert guidance to customers
- Comfortable communicating with customers virtually, via phone, and in person
- Ability to build relationships with customers, achieve sales goals, and participate in sales-boosting events
- Proficiency in using point of sale technology and applications to help in selling and fulfilling customer orders
- Self-driven to keep up with product knowledge and trends and stay current with all training
- Excellent interpersonal skills with the ability to work effectively with colleagues at all levels
- Ability to collaborate well with the total team to drive sales and deliver the customer experience
Job Duties
- Provide an exceptional customer experience by selling merchandise and meeting any need our customer may have whether its in-store or through virtual selling
- Assist the customer and influence the sale by making the best product recommendations, focusing on size, fit, and style while leveraging product knowledge and digital resources
- Engage and interact with customers during their in-store or online journey to acquire and grow client relationships by leveraging elevated outreach tools including My Client and company social media assets
- Effectively develop and maintain relationships with peers and store leadership to problem solve and create the best possible outcome for the customer
- Use point of sale (POS) systems, client acquisition systems, and other store technology, including, but not limited to computers, tablets, smart phones, work-associated apps, and social media
- Partner with store team, vendors, and community partners to develop, advertise, and host virtual and in-store events to deliver incremental sales
- Maintain selling floor presentation following company merchandise directives and ensure fitting rooms are customer-ready by promptly clearing merchandise and returning it to the appropriate area on the selling floor
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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