TJ Maxx logo

Retail Cleaning Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.75 - $14.25
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Work Schedule

Flexible
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Benefits

associate discount
Employee assistance program
smoking cessation
Bereavement leave
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
Credit union membership
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

Marshalls is a subsidiary of TJX Companies, a Fortune 100 company and the world's leading off-price retailer. TJX Companies operate globally with a vibrant team culture that embraces diversity, fosters collaboration, and prioritizes employee development. The company spans across multiple retail brands such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, providing abundant opportunities for growth and exploration within various work environments including Home Offices, Distribution Centers, and Retail Stores. This ensures that employees are part of a dynamic environment with numerous opportunities to learn, thrive, and make a meaningful impact.

The current role is primarily based in a Marshalls retail store located at 3601 Old Airport Rd NW-A, Albuquerque, NM. This position offers a starting pay range of $13.75 to $14.25 per hour, determined by factors such as skills, qualifications, and experience. It is structured to support employee growth while maintaining a clean, safe, and organized store environment. The role focuses on floor care and general upkeep duties essential to delivering an excellent customer experience. Key duties include operating floor care equipment like scrubbers and buffers, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.

The employee is expected to adhere strictly to operational, merchandise, and loss prevention standards to help maintain Marshalls’ high retail standards. Besides floor care, the role requires cross-training in various store departments such as Backroom, Front End, and Sales Floor, enabling the employee to flexibly support the business’s changing needs. The job model promotes cooperation, respect, and integrity to create a positive store culture. Responsibilities include maintaining cleanliness in all store areas including Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms. The role also involves refilling essential items within these areas to uphold health and safety standards.

Communication and adherence to labor laws and company policies are crucial components of this role, ensuring a safe and respectful working environment. Frequent participation in safety awareness programs and maintaining safety standards are fundamental aspects of the job. The role further emphasizes professional conduct, effective teamwork, and active participation in store recovery processes to maintain an optimal shopping environment.

Applicants should be prepared for a physically active role that demands physical stamina to manage cleaning tasks, including operating heavy equipment. Strong organizational skills, multitasking capability, and excellent communication skills, both verbal and written, are essential. Flexibility in scheduling and a strong customer service orientation are valued traits for successful candidates. Retail customer experience is preferred, along with an ability to respond swiftly and appropriately to store needs and unexpected situations.

TJX Companies is committed to equal employment opportunities and provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. The company values a diverse workforce and an inclusive workplace, considering applicants without discrimination on various protected grounds. Benefits offered are comprehensive and aim to support the employee’s well-being and work-life balance, with options expanding as tenure and hours increase. This recruit position offers a supportive work environment, competitive pay, and development opportunities within a globally recognized retail leader.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in retail or cleaning roles preferred
  • Ability to operate floor care equipment such as scrubber and buffer
  • Physical ability to perform cleaning tasks including lifting heavy objects
  • Availability to work flexible hours including weekends and holidays
  • Strong communication skills
  • Ability to follow company policies and procedures
  • Capability to work in a team environment
  • Commitment to safety and loss prevention standards

Job Qualifications

  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Strong organizational skills with attention to detail
  • Physical stamina to perform cleaning tasks and run floor buffer and scrubber
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Strong communication skills: verbal and written
  • Listens and responds appropriately
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Standout colleague, working effectively with peers and supervisors
  • Retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
  • Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
  • Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
  • Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
  • Supports and responds to all Front End coverage needs
  • Adheres and upholds merchandising philosophy and signage standards
  • Initiates and participates in store recovery as needed throughout the day
  • Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
  • Communicates accurately and effectively with management and Associates
  • Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
  • Participates in safety awareness maintains a safe environment
  • Other duties as assigned

Job Criteria

Experience

No experience required


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