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Retail Cleaning Associate

Job Overview

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Compensation

Hourly
Range $13.00 - $13.50
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
Child care discount
Cell Phone Discount
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
health care FSA
HSA
Life insurance
short/long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discount
Home insurance discount
scholarship program
Adoption assistance

Job Description

Marshalls is a prominent retail brand operating under TJX Companies, which stands as a Fortune 100 company and the world's leading off-price retailer. TJX Companies includes well-known names such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, with operations spanning four global Home Offices, Distribution Centers, and Retail Stores. The organization fosters a vibrant and inclusive workplace where diversity is celebrated, collaboration is encouraged, and employee development is prioritized. By joining Marshalls, a member of the TJX family, you become part of an energetic team that offers abundant opportunities for learning, career progression, and making a tangible impact in retail.

The role available at Marshalls is dedicated to maintaining an exceptionally clean and organized store environment, with a specific focus on floor care and overall store cleanliness. This position is integral to creating a welcoming shopping atmosphere that enhances the customer experience. Responsibilities involve the operation of floor maintenance equipment like scrubbers and buffers, along with various cleaning tasks such as dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Employees are expected to uphold all operational, merchandise, and loss prevention standards to ensure that the store runs smoothly and securely.

This position offers an opportunity to grow your career within a large retail organization. It requires cross-training across multiple store areas such as the sales floor, backroom, and front end to support a wide range of operational needs. The role also calls for the employee to model excellent customer service practices and contribute positively to the store’s culture through honesty, integrity, and respect. Other duties include maintaining recovery standards in various areas of the store, adhering to health and safety policies, and participating in efforts to reduce shrinkage through compliance with loss prevention controls.

Working in this role requires strong organizational skills, physical stamina to perform cleaning tasks, and the ability to multitask effectively. Employees should be flexible with their schedules to meet business demands, possess solid communication skills both verbal and written, and be able to respond adaptively to changing situations. Experience in retail customer service is preferred but not mandatory. This role also emphasizes teamwork, requiring a standout colleague who works well with peers and supervisors.

The position's starting pay ranges from $13.00 to $13.50 per hour, with actual pay determined by skills, qualifications, and experience. Benefits accompanying this role include associate discounts, health-related support services, retirement savings plans, insurance coverage, paid leave, and various employee assistance programs. Marshalls and TJX Companies also maintain an open door policy and actively promote equal employment opportunities, including accommodations for disabilities under the Americans with Disabilities Act. The commitment to diversity, equity, and inclusion is a cornerstone of their workforce philosophy.

Located at 8335 Westchester Road Suite 20 in Dallas, TX, this position offers a dynamic work environment where one can grow professionally while contributing to the overall positive experience of Marshalls' customers and team members alike.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in retail or cleaning role preferred
  • Ability to operate cleaning equipment such as scrubbers and buffers
  • Availability to work flexible hours including weekends and evenings
  • Physical ability to perform manual cleaning tasks including lifting, bending, and standing for extended periods
  • Strong communication skills
  • Ability to work effectively in a team environment
  • Must adhere to company policies and safety guidelines
  • Ability to follow directions and adapt to changing priorities

Job Qualifications

  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Strong organizational skills with attention to detail
  • Physical stamina to perform cleaning tasks and run floor buffer and scrubber
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Strong communication skills: verbal and written
  • Listens and responds appropriately
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Standout colleague, working effectively with peers and supervisors
  • Retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
  • Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
  • Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
  • Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
  • Supports and responds to all Front End coverage needs
  • Adheres and upholds merchandising philosophy and signage standards
  • Initiates and participates in store recovery as needed throughout the day
  • Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
  • Communicates accurately and effectively with management and Associates
  • Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
  • Participates in safety awareness maintains a safe environment
  • Other duties as assigned

Job Criteria

Experience

No experience required


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