
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $13.50
Work Schedule
Flexible
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Job Description
TJ Maxx is a leading off-price retailer and part of TJX Companies, a Fortune 100 enterprise renowned for its commitment to offering customers an exceptional shopping experience with high-quality branded goods at great prices. TJX Companies operates a variety of retail brands across the globe including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. With a widespread presence in four global Home Offices, Distribution Centers, and numerous retail stores, TJX fosters a dynamic and inclusive work culture that prioritizes growth, exploration, and achievement for its employees. TJ Maxx has built a reputation for diversity and collaboration, offering abundant opportunities for professionals to develop their careers while making meaningful contributions to the company’s success.
This specific opportunity at the TJ Maxx Store located in Savannah, GA (Store 0365) is designed for individuals who are passionate about delivering outstanding customer service within a dynamic retail environment. As a Customer Experience Associate at TJ Maxx, you will be at the forefront of creating a highly satisfying shopping experience for every customer. Your role involves engaging with customers authentically, embodying the company’s customer experience principles, and ensuring that the store environment is welcoming, clean, and organized at all times. The position requires adherence to operational, merchandising, and loss prevention standards, ensuring that the business operates smoothly and efficiently. Flexibility is key in this role, as associates may be cross-trained to support multiple areas of the store depending on business needs.
The work schedule is flexible to accommodate the fluctuating demands of retail operations. The starting pay range for this position is $13.00 to $13.50 per hour, with actual compensation influenced by skills, qualifications, and relevant experience. Working at TJ Maxx means joining a brand that encourages a positive store culture founded on honesty, integrity, and respect. The associate will have responsibilities ranging from accurately processing transactions to promoting store programs like credit and loyalty plans. Additionally, there is an emphasis on maintaining store merchandising aesthetics, participating in daily store recovery activities, and ensuring a safe and secure environment by supporting shrink reduction initiatives.
The role also offers opportunities to develop soft skills such as communication, multitasking, adaptability, and teamwork, making it ideal for those looking to grow their career in retail. Associates at TJ Maxx are valued members of a team that continually strives to exceed customer expectations while creating a supportive and collaborative workplace. Comprehensive training and ongoing support are provided to help you succeed in this role, and career advancement opportunities abound within the growing TJX family.
This specific opportunity at the TJ Maxx Store located in Savannah, GA (Store 0365) is designed for individuals who are passionate about delivering outstanding customer service within a dynamic retail environment. As a Customer Experience Associate at TJ Maxx, you will be at the forefront of creating a highly satisfying shopping experience for every customer. Your role involves engaging with customers authentically, embodying the company’s customer experience principles, and ensuring that the store environment is welcoming, clean, and organized at all times. The position requires adherence to operational, merchandising, and loss prevention standards, ensuring that the business operates smoothly and efficiently. Flexibility is key in this role, as associates may be cross-trained to support multiple areas of the store depending on business needs.
The work schedule is flexible to accommodate the fluctuating demands of retail operations. The starting pay range for this position is $13.00 to $13.50 per hour, with actual compensation influenced by skills, qualifications, and relevant experience. Working at TJ Maxx means joining a brand that encourages a positive store culture founded on honesty, integrity, and respect. The associate will have responsibilities ranging from accurately processing transactions to promoting store programs like credit and loyalty plans. Additionally, there is an emphasis on maintaining store merchandising aesthetics, participating in daily store recovery activities, and ensuring a safe and secure environment by supporting shrink reduction initiatives.
The role also offers opportunities to develop soft skills such as communication, multitasking, adaptability, and teamwork, making it ideal for those looking to grow their career in retail. Associates at TJ Maxx are valued members of a team that continually strives to exceed customer expectations while creating a supportive and collaborative workplace. Comprehensive training and ongoing support are provided to help you succeed in this role, and career advancement opportunities abound within the growing TJX family.
Job Requirements
- High school diploma or equivalent
- previous retail or customer service experience preferred
- ability to work flexible hours including evenings, weekends, and holidays
- capable of standing for extended periods
- strong interpersonal skills
- reliable transportation to and from work
- ability to comply with all company policies and procedures
- ability to lift up to 50 pounds with or without accommodation
- ability to handle cash transactions accurately
Job Qualifications
- Possesses excellent customer service skills
- able to work a flexible schedule to support business needs
- possesses strong communication and organizational skills with attention to detail
- capable of multi-tasking
- able to respond appropriately to changes in direction or unexpected situations
- capable of lifting heavy objects with or without reasonable accommodation
- works effectively with peers and supervisors
- retail customer experience preferred
Job Duties
- Role models established customer experience practices with internal and external customers
- supports and embodies a positive store culture through honesty, integrity, and respect
- accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- promotes credit and loyalty programs
- maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- accurately processes and prepares merchandise for the sales floor following company procedures and standards
- initiates and participates in store recovery as needed throughout the day
- maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- provides and accepts recognition and constructive feedback
- adheres to all labor laws, policies, and procedures
- supports and participates in store shrink reduction goals and programs
- participates in safety awareness and maintains a safe environment
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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