
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.45 - $16.05
Work Schedule
Flexible
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program
Job Description
Nordstrom Rack is a leading off-price retail division of Nordstrom, Inc., known for offering customers incredible deals on high-quality fashion, accessories, and home products. As part of a reputable nationwide retailer, Nordstrom Rack prides itself on delivering exceptional customer service while maintaining a vibrant and energetic shopping environment. This company operates with a commitment to quality, style, and value, providing customers with an engaging shopping experience that combines trend-driven merchandise with an inviting store atmosphere. Nordstrom Rack teams are composed of passionate, motivated individuals who thrive in fast-paced settings and are dedicated to helping customers find the perfect product at the right price. The culture here emphasizes teamwork, professional growth, and responsiveness to customer needs, making it an excellent place for individuals who enjoy dynamic work environments and continuous learning.
This open position at Nordstrom Rack offers multiple roles across Sales, Cashier, Stock, and Fulfillment departments. Employees can expect to work in a lively retail setting where delivering excellent customer service is paramount. This role is hourly, with pay ranging from $15.45 to $16.05 per hour, depending on location, job-related skills, and experience. Prospective team members will have the opportunity to explore various job functions during the interview process to identify the best fit based on their interests and strengths.
The Sales and Cashier roles emphasize a customer-focused approach—greeting customers warmly, assisting with transactions, resolving issues effectively, and maintaining the sales floor's appearance. Employees in these roles will also be involved in initiatives that promote customer engagement, such as the Nordstrom Rewards program.
The Stock Support and Fulfillment roles center on inventory management, including receiving and organizing merchandise, preparing customer orders, and ensuring accuracy and quality in all shipping processes. Those in these roles are essential to the store's operational success, maintaining clean and organized working spaces and supporting events and store logistics.
Nordstrom Rack values clear communication, accountability, and a strong sense of ownership in its employees. Organizational skills and the ability to multitask in busy environments are crucial. Physical requirements include frequently lifting and carrying up to 25 pounds, with occasional lifting up to 50 pounds for Stock Support or Fulfillment roles. Flexibility in scheduling is also vital to meet business needs.
Nordstrom Rack offers a comprehensive benefits package to support employees and their families, including medical, vision, dental, life, and disability insurance, retirement plans, paid time off, merchandise discounts, and employee assistance programs. The company may also provide performance-based incentives or bonuses, reflecting its commitment to rewarding dedicated and effective team members.
This role represents an exciting opportunity to join a respected retail brand that values teamwork, customer satisfaction, and employee well-being. Whether your interest lies in sales, customer service, inventory management, or fulfillment operations, Nordstrom Rack invites passionate individuals to apply and grow within its dynamic and supportive environment.
This open position at Nordstrom Rack offers multiple roles across Sales, Cashier, Stock, and Fulfillment departments. Employees can expect to work in a lively retail setting where delivering excellent customer service is paramount. This role is hourly, with pay ranging from $15.45 to $16.05 per hour, depending on location, job-related skills, and experience. Prospective team members will have the opportunity to explore various job functions during the interview process to identify the best fit based on their interests and strengths.
The Sales and Cashier roles emphasize a customer-focused approach—greeting customers warmly, assisting with transactions, resolving issues effectively, and maintaining the sales floor's appearance. Employees in these roles will also be involved in initiatives that promote customer engagement, such as the Nordstrom Rewards program.
The Stock Support and Fulfillment roles center on inventory management, including receiving and organizing merchandise, preparing customer orders, and ensuring accuracy and quality in all shipping processes. Those in these roles are essential to the store's operational success, maintaining clean and organized working spaces and supporting events and store logistics.
Nordstrom Rack values clear communication, accountability, and a strong sense of ownership in its employees. Organizational skills and the ability to multitask in busy environments are crucial. Physical requirements include frequently lifting and carrying up to 25 pounds, with occasional lifting up to 50 pounds for Stock Support or Fulfillment roles. Flexibility in scheduling is also vital to meet business needs.
Nordstrom Rack offers a comprehensive benefits package to support employees and their families, including medical, vision, dental, life, and disability insurance, retirement plans, paid time off, merchandise discounts, and employee assistance programs. The company may also provide performance-based incentives or bonuses, reflecting its commitment to rewarding dedicated and effective team members.
This role represents an exciting opportunity to join a respected retail brand that values teamwork, customer satisfaction, and employee well-being. Whether your interest lies in sales, customer service, inventory management, or fulfillment operations, Nordstrom Rack invites passionate individuals to apply and grow within its dynamic and supportive environment.
Job Requirements
- high school diploma or equivalent
- ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (stock support or fulfillment role)
- ability to work a flexible schedule based on business needs
- willingness to engage positively and cooperatively with customers and team members
- basic computer skills
- reliable attendance and punctuality
Job Qualifications
- clear, effective communication with strong interpersonal skills
- accountability, initiative and a high level of ownership
- organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
- familiarity with retail operations is beneficial but not required
- basic proficiency in technology related to retail sales and inventory management
- ability to work collaboratively within a team environment
- customer service experience is advantageous
Job Duties
- create a smooth fitting room experience by greeting customers and taking them to their fitting rooms then sorting and returning clothing to the floor
- motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
- keep the stockrooms organized and complete all inventory processes making sure merchandise is properly checked in and accurately ticketed
- work with the team to ensure the sales floor stays runway ready through re-merchandising and straightening throughout the day
- assist customers with a variety of transactions through a seamless and friendly experience
- demonstrate expertise in all technologies used in the store environment
- defuse customer situations and provide resolutions in a timely and effective manner
- receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
- fulfill customer orders in a timely manner following quality standards
- prepare and ship customer orders following quality, packing and shipping standards
- utilize inventory management systems to scan, process and research merchandise shipments in accordance with inventory control processes
- assist in maintaining clean and organized selling floors and stockrooms
- provide general support to the store such as setting up special events, organizing backroom, markdowns, and relocating store fixtures
Job Criteria
Experience
No experience required
Job Location
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