Retail Cashier, Nationwide Arena

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $13.00
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation days and holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement

Job Description

Delaware North Sportservice is a part of Delaware North, a global food service and hospitality company with over 100 years of experience in delivering exceptional guest experiences. Founded as a family-owned business, Delaware North has established itself as a leader in the hospitality industry, operating in iconic locations such as national parks, sports arenas, casinos, hotels, and entertainment venues worldwide. Delaware North’s commitment to quality service is reflected in its diverse operations, spanning premium dining, retail, and concessions. The company values its employees as key stakeholders in their collective success and is dedicated to nurturing their personal and professional growth by offering comprehensive training, development opportunities, and a supportive work environment.

At Nationwide Arena in Columbus, Ohio, Delaware North Sportservice manages concessions, premium dining, and retail operations. This 18,500-seat arena is home to the NHL’s Columbus Blue Jackets and hosts a variety of concerts and public events throughout the year. The arena features concession outlets offering traditional arena fare such as hot dogs, pretzels, popcorn, and a wide variety of beers, including selections from local Ohio breweries. As a part of the Delaware North team at Nationwide Arena, employees have an opportunity to work in a vibrant environment that combines sports, entertainment, and exceptional guest service.

The Retail Cashier position at Nationwide Arena is a part-time role with an hourly pay rate of $13.00. It provides an exciting opportunity for individuals looking to thrive in a fast-paced retail environment with direct guest interaction. The role involves managing all sales transactions efficiently while ensuring guests receive outstanding service throughout their visit. Retail Cashiers play a vital role in representing Delaware North’s brand by being the first point of contact for guests at retail outlets within the arena.

As a Retail Cashier, your responsibilities will include greeting guests warmly, answering their questions politely, processing sales via point-of-sale systems accurately, and bagging merchandise with care. You will be responsible for maintaining records related to sales and ensuring merchandise is routinely stocked and back-stock areas are well organized. Cash handling is critical, and you will verify the cash bank balance at the beginning and end of each shift to ensure accuracy.

Working as a Retail Cashier at Nationwide Arena requires the ability to handle multiple tasks simultaneously in a dynamic, high-energy environment. The role demands strong customer service skills, attention to detail, and the capacity to work efficiently under pressure during events and busy periods. Physical requirements include the ability to lift and carry items up to 25 pounds, stand for the entire shift, climb stairs and step stools frequently, and possess sufficient visual acuity to operate cash registers and distinguish merchandise.

Delaware North values the well-being of its team members and offers a comprehensive benefits package designed to provide comfort, security, and support. Part-time employees receive weekly pay, training and development opportunities to advance their careers, employee discounts, and flexible work schedules. Eligible team members may access additional benefits such as health, dental, and vision insurance, 401(k) retirement plans with company matching, paid vacation and holidays, paid parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement.

Delaware North fosters an inclusive workplace culture and is an equal opportunity employer. The company welcomes applicants from diverse backgrounds and is committed to ensuring fairness and respect in its hiring practices. If you are passionate about customer service, enjoy working in a lively atmosphere, and want to be part of a global legacy in hospitality, this part-time Retail Cashier position at Nationwide Arena offers an excellent platform to grow your skills and career. Join Delaware North and be part of a team dedicated to creating great times in great places.

Job Requirements

  • Ability to lift and carry up to 25 pounds
  • Ability to stand for entire length of shift
  • Ability to climb stairs and step stool frequently
  • Visual acuity sufficient to distinguish merchandise and operate point-of-sale system

Job Qualifications

  • Previous experience in retail or customer service environment preferred
  • Ability to handle multiple tasks in a fast-paced environment
  • Ability to accurately handle money and count change

Job Duties

  • Greet guests, answer questions, and assist whenever possible
  • Process sale with point of sale system and bag merchandise
  • Maintain records related to sales
  • Routinely stock merchandise and maintain back-stock
  • Verify amount of bank at beginning and end of each shift

Job Criteria

Experience

No experience required


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