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Retail Cashier & Sales Floor Support - Rivers Edge Rack

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.20 - $16.85
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom Rack is a leading off-price retail division of Nordstrom, one of the most respected names in the retail and fashion industry. Nordstrom Rack offers customers exceptional value by providing high-quality fashionable apparel, shoes, and accessories at significant discounts. Nordstrom Rack stores create a dynamic shopping environment with frequent new merchandise arrivals, exciting promotions, and engaging customer experiences. As part of the Nordstrom family, Nordstrom Rack emphasizes strong customer service, operational excellence, and a vibrant workplace culture. This environment fosters both employee development and customer satisfaction, making it a sought-after employer in the retail sector.

Nordstrom Rack is currently hiring team members to join in various departments including Sales, Customer Service, Stock, and Fulfillment. These roles offer a fast-paced, high-energy work environment where team members collaborate closely to maintain a welcoming and inclusive atmosphere for all customers. Employees in these positions engage directly with customers to ensure seamless shopping experiences and also contribute to maintaining the salesfloor and stockrooms in an organized and appealing state. The work requires flexibility, as employees may be assigned to multiple areas throughout the store, assisting in tasks ranging from merchandise sorting and restocking to customer assistance and order fulfillment.

The Sales and Customer Service roles involve working on the salesfloor to ensure it remains "runway ready" by re-merchandising, organizing merchandise, and assisting customers with transactions across multiple platforms including in-store, online, and mobile. Employees help create a smooth fitting room experience, maintain store cleanliness, and demonstrate proficiency with all store technologies. These team members also uphold operational and asset protection standards and actively promote rewards programs to enhance customer engagement.

Stock Support and Fulfillment roles focus on the backend operations such as receiving shipments, unloading freight, unpacking merchandise, and delivering it to sales departments. Fulfillment associates are responsible for processing customer orders efficiently according to quality and shipping standards. They utilize inventory management systems to maintain accurate merchandise control, assist in keeping selling floors and stockrooms organized, and support store events and markdowns.

Physical stamina and the ability to work a flexible schedule based on business needs are critical across all roles. Duties often involve continuous movement for extended periods, frequent bending, lifting of moderately heavy items, and manual dexterity for handling merchandise. Nordstrom Rack values clear communication, accountability, strong organizational skills, and high attention to detail in its employees.

Nordstrom Rack recognizes the importance of its employees and provides comprehensive benefits including medical, vision, dental, retirement plans, paid time off, life insurance, disability coverage, merchandise discounts, and employee assistance programs. Compensation varies by location and experience, with potential eligibility for performance-based incentives and bonuses. This opportunity is ideal for individuals seeking a challenging and rewarding retail career within a well-established and customer-focused company.

Job Requirements

  • high school diploma or equivalent
  • ability to work flexible schedules based on business needs
  • clear and effective communication skills
  • ability to handle physical demands including frequent bending, twisting, squatting, reaching, and lifting items up to 50 pounds
  • strong organizational skills
  • accountability and initiative
  • ability to work effectively in a team environment

Job Qualifications

  • high school diploma or equivalent
  • previous retail or customer service experience preferred
  • ability to communicate clearly and effectively
  • strong interpersonal and teamwork skills
  • basic proficiency with technology and inventory systems
  • capacity to multitask and prioritize in a fast-paced environment
  • physical ability to handle frequent movement and lifting
  • flexibility to work various shifts including weekends and holidays

Job Duties

  • work collaboratively with team members to maintain a clean and organized salesfloor
  • assist customers with purchases across various platforms including in-store, online, and mobile
  • operate point-of-sale systems efficiently and accurately
  • maintain fitting room operations providing excellent customer service
  • organize and restock merchandise on the salesfloor and in the stockroom
  • unload, unpack, and deliver merchandise to sales departments
  • fulfill customer orders following quality and shipping standards
  • utilize inventory management systems for processing and tracking merchandise
  • promote Nordstrom Rewards program and other customer initiatives
  • uphold operational, merchandise, and asset protection standards

Job Criteria

Experience

Entry Level (1-2 years)


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