
Job Overview
Compensation
Hourly
Range $14.00 - $14.50
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Job Description
Marshalls is a leading off-price retailer under the umbrella of TJX Companies, a Fortune 100 company that operates globally with a presence spanning retail stores, distribution centers, and corporate offices. TJX Companies are renowned for offering an exciting and vibrant work environment that promotes growth, diversity, and achievement. As part of their expansive retail portfolio, Marshalls is committed to providing customers with high-quality merchandise at affordable prices while fostering a culture that values collaboration, employee development, and inclusivity. With stores across the United States including the Miami location at 13619 South Dixie Highway, Marshalls plays a pivotal role in the TJX family alongside brands like TJ Maxx, Homegoods, Homesense, and TK Maxx.
This job opportunity is ideal for individuals who want to grow their career in retail and be part of a dynamic team that prioritizes customer satisfaction and operational excellence. The role involves delivering a highly satisfied customer experience through active engagement and interaction with customers, embodying the company’s customer experience principles, and maintaining an organized and clean store environment. The position offers a starting pay range of $14.00 to $14.50 per hour, with actual pay determined by skills, experience, and qualifications.
The role requires flexibility, strong communication abilities, and effective multitasking capabilities. Employees may be cross-trained to perform various functions across the store, supporting merchandise handling, merchandising standards compliance, sales floor preparation, and store recovery. Beyond customer service, the position also emphasizes adherence to loss prevention and labor law standards, contributing to the overall safety and integrity of the work environment. The opportunity to participate in store shrink reduction programs and safety awareness initiatives further reflects Marshalls’ commitment to operational efficiency and employee well-being.
This role is fundamental to maintaining the positive culture and reputation for excellent service that Marshalls upholds. Team members are expected to demonstrate honesty, integrity, and respect, fostering a welcoming and inclusive store culture. Recognition and constructive feedback are valued components of the work environment, supporting continuous improvement and professional growth. The position also offers employees the chance to engage in the promotion of credit and loyalty programs, enhancing customer experience and brand loyalty.
Overall, this is an excellent opportunity for retail associates seeking to contribute to a thriving retail environment while gaining valuable skills and experience within a globally recognized company.
This job opportunity is ideal for individuals who want to grow their career in retail and be part of a dynamic team that prioritizes customer satisfaction and operational excellence. The role involves delivering a highly satisfied customer experience through active engagement and interaction with customers, embodying the company’s customer experience principles, and maintaining an organized and clean store environment. The position offers a starting pay range of $14.00 to $14.50 per hour, with actual pay determined by skills, experience, and qualifications.
The role requires flexibility, strong communication abilities, and effective multitasking capabilities. Employees may be cross-trained to perform various functions across the store, supporting merchandise handling, merchandising standards compliance, sales floor preparation, and store recovery. Beyond customer service, the position also emphasizes adherence to loss prevention and labor law standards, contributing to the overall safety and integrity of the work environment. The opportunity to participate in store shrink reduction programs and safety awareness initiatives further reflects Marshalls’ commitment to operational efficiency and employee well-being.
This role is fundamental to maintaining the positive culture and reputation for excellent service that Marshalls upholds. Team members are expected to demonstrate honesty, integrity, and respect, fostering a welcoming and inclusive store culture. Recognition and constructive feedback are valued components of the work environment, supporting continuous improvement and professional growth. The position also offers employees the chance to engage in the promotion of credit and loyalty programs, enhancing customer experience and brand loyalty.
Overall, this is an excellent opportunity for retail associates seeking to contribute to a thriving retail environment while gaining valuable skills and experience within a globally recognized company.
Job Requirements
- High school diploma or equivalent
- Previous retail experience preferred
- Ability to work flexible hours including nights, weekends, and holidays
- Basic math skills and cash handling experience
- Strong communication skills
- Ability to stand for extended periods
- Physical ability to lift up to 50 pounds with or without accommodation
- Must comply with company policies and procedures
Job Qualifications
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Job Duties
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
Job Criteria
Experience
No experience required
Job Location
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