
Job Overview
Compensation
Hourly
Range $13.50 - $14.00
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care & cell phone discounts
pet & legal insurance
credit union
Referral bonuses
401(k) match
Medical/Dental/Vision
HSA
health care FSA
Life insurance
short/long term disability
Paid parental leave
paid holidays/vacation/sick
auto/home insurance discounts
scholarship program
Adoption assistance
Job Description
TJX Companies is a renowned global leader in off-price retail, famously operating a variety of popular retail brands such as TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX is committed to offering exciting career opportunities across its four global Home Offices, Distribution Centers, and Retail Stores. With a focus on fostering a diverse, inclusive, and collaborative work environment, TJX prioritizes the personal and professional growth of its associates, encouraging innovation, exploration, and achievement every day.
TJ Maxx is part of this dynamic network, known for delivering excellent value and a wide variety of on-trend, quality merchandise. The company prides itself on maintaining an engaged, customer-focused team that continuously strives to create a satisfying retail experience. TJ Maxx stores are vibrant, fast-paced environments where associates are empowered to contribute meaningfully to the overall success of the store while developing valuable skills that support long-term career advancement.
The role offered at the TJ Maxx Store located at 11311 Montgomery Rd, Cincinnati, OH, involves a multifaceted Retail Sales Associate position designed for individuals eager to grow their career in retail. This position focuses on delivering an exceptional customer experience by engaging with customers, embodying the core principles and philosophy of customer service, and ensuring the store environment is clean, organized, and welcoming. The associate will be cross-trained to work in various departments within the store to support business needs effectively and promote operational efficiency.
Responsibilities extend beyond customer interaction to include adherence to operational, merchandising, and loss prevention standards. Associates are expected to accurately handle purchases and returns, promote store credit and loyalty programs, prepare merchandise for the sales floor, and participate in maintaining store recovery and cleanliness throughout the day. This role requires an individual who is honest, respectful, and embodies a positive store culture, contributing to team cohesion and success.
Moreover, the position emphasizes proactive participation in safety awareness, shrink reduction programs, and compliance with labor laws and company policies. The company values employees who provide and accept constructive feedback, demonstrating a commitment to continuous improvement and personal accountability. This comprehensive retail role offers a competitive starting wage between $13.50 to $14.00 per hour, influenced by skills, qualifications, and experience, plus a robust suite of benefits and career development opportunities.
TJ Maxx is part of this dynamic network, known for delivering excellent value and a wide variety of on-trend, quality merchandise. The company prides itself on maintaining an engaged, customer-focused team that continuously strives to create a satisfying retail experience. TJ Maxx stores are vibrant, fast-paced environments where associates are empowered to contribute meaningfully to the overall success of the store while developing valuable skills that support long-term career advancement.
The role offered at the TJ Maxx Store located at 11311 Montgomery Rd, Cincinnati, OH, involves a multifaceted Retail Sales Associate position designed for individuals eager to grow their career in retail. This position focuses on delivering an exceptional customer experience by engaging with customers, embodying the core principles and philosophy of customer service, and ensuring the store environment is clean, organized, and welcoming. The associate will be cross-trained to work in various departments within the store to support business needs effectively and promote operational efficiency.
Responsibilities extend beyond customer interaction to include adherence to operational, merchandising, and loss prevention standards. Associates are expected to accurately handle purchases and returns, promote store credit and loyalty programs, prepare merchandise for the sales floor, and participate in maintaining store recovery and cleanliness throughout the day. This role requires an individual who is honest, respectful, and embodies a positive store culture, contributing to team cohesion and success.
Moreover, the position emphasizes proactive participation in safety awareness, shrink reduction programs, and compliance with labor laws and company policies. The company values employees who provide and accept constructive feedback, demonstrating a commitment to continuous improvement and personal accountability. This comprehensive retail role offers a competitive starting wage between $13.50 to $14.00 per hour, influenced by skills, qualifications, and experience, plus a robust suite of benefits and career development opportunities.
Job Requirements
- High school diploma or equivalent
- Previous retail experience preferred
- Strong interpersonal skills
- Ability to operate cash registers and handle transactions accurately
- Must be able to stand for extended periods
- Ability to work flexible hours including weekends and holidays
- Physical ability to lift and move merchandise
- Compliance with all company policies and procedures
- Willingness to participate in training and development programs
Job Qualifications
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Job Duties
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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