Job Overview

moneybag

Compensation

Hourly
Range $13.25 - $15.25
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
performance bonuses
Career development programs

Job Description

DICK'S Sporting Goods is a leading sporting goods retailer committed to inspiring and equipping athletes of all abilities across the country. The company is dedicated to fostering a workplace culture that embraces inclusivity, diversity, and a passion for sport. As a major player in the retail sports industry, DICK'S Sporting Goods offers customers an unrivaled shopping experience, driven by a team of motivated and knowledgeable associates who are passionate about sports and outdoor activities. Employing thousands of dedicated team members, the company strives to build a community where both athletes and teammates feel welcomed, valued, and empowered to achieve their best.

Joining DICK'S Sporting Goods means becoming part of a dynamic environment where innovation and a commitment to exceptional customer service are deeply ingrained. The Team Captain – Sport & Outdoor role is an exciting opportunity for individuals who thrive in fast-paced retail settings and have a passion for leadership and sports. This position focuses on leading a department that caters specifically to sport and outdoor enthusiasts, ensuring each athlete has access to the right gear and expert advice. The Team Captain will be responsible for coaching teammates, driving sales performance, and executing merchandising and operational plans to meet business goals. As a key leader in the store, this role also involves hands-on supervision, hiring and training team members, maintaining store standards, and fostering a positive and inclusive team atmosphere.

In this leadership capacity, the Team Captain will collaborate closely with Store Managers and Assistant Store Managers to develop and implement strategic plans that support the store’s priorities, including staffing, operational efficiency, and financial objectives. The role demands excellent communication skills, motivational leadership, and a strong commitment to delivering exceptional athlete experiences. The successful candidate will be someone who is coachable, accountable, collaborative, and trustworthy, embodying the core values of DICK'S Sporting Goods. Whether acting as the Head Coach in the absence of store leadership or supporting ongoing store operations, the Team Captain is crucial to the overall success of the store and the satisfaction of its customers.

This role offers more than a traditional retail job – it provides an opportunity to grow your career within a supportive and empowering work culture that values each team member’s contribution. Through ongoing coaching, feedback, and development, Team Captains are encouraged to maximize their leadership potential while helping build a high-performing and enthusiastic team dedicated to serving athletes. If you are passionate about sports, enjoy working in a collaborative environment, and are eager to take on a leadership role, DICK'S Sporting Goods invites you to apply and join one of the world’s greatest sports teams.

Job Requirements

  • High school diploma or equivalent
  • 1-3 years of retail or customer-facing experience
  • Previous people leadership experience preferred
  • Ability to coach and motivate team members
  • Strong communication and organizational skills
  • Ability to work flexible hours including weekends and holidays
  • Commitment to upholding company policies and procedures
  • Ability to create an inclusive and respectful team environment

Job Qualifications

  • High school diploma or equivalent
  • 1-3 years of experience
  • Previous retail or customer-facing experience required
  • Previous people leadership experience preferred

Job Duties

  • Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc
  • Promote and lead company programs including customer loyalty program participation, warranty sales, private label credit card enrollment, etc
  • Contribute to the development of 30-60-90 day plans to support business priorities for assigned departments
  • Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets in accordance with budgets and financial goals
  • Execute plans and make adjustments using independent judgment and analysis
  • Act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision when sole leader
  • Communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies
  • Monitor progress against plans and changes to store goals and pivot accordingly
  • Develop effective schedules for direct reports and make adjustments as needed to meet athlete traffic demands
  • Build and lead a strong, effective team that delivers positive athlete experiences
  • Take lead on sourcing, interviewing, hiring, onboarding, and retaining appropriate team members
  • Provide coaching, feedback, development, recognition, and motivation to teammates
  • Manage performance including annual reviews, promotional recommendations, and accountability for policy compliance including termination recommendations
  • Create a welcoming store environment for teammates and athletes
  • Adhere to and enforce established policies and procedures related to safety, loss prevention, and standard operating procedures
  • Hold teammates accountable for compliance with expectations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef