Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $17.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Employee assistance program
Career Development

Job Description

DICK'S Sporting Goods is a leading sporting goods retailer committed to enriching lives through the power of sport. The company is known for its extensive selection of sporting equipment, apparel, footwear, and accessories that cater to athletes of all ages and skill levels. With a strong emphasis on inclusivity and diversity, DICK'S Sporting Goods strives to reflect the communities it serves by fostering a welcoming and supportive environment for both employees and customers. As a large-scale retail establishment with numerous locations nationwide, DICK'S Sporting Goods plays a critical role in inspiring athletes to achieve their dreams by offering expert guidance, high-quality products, and unparalleled service.

The available position is for a Team Captain in the Apparel department within the stores at DICK'S Sporting Goods. This role is essential in leading and mentoring the apparel team to deliver excellent customer service and product expertise to athletes shopping for performance and style wear. The Team Captain will be responsible for driving sales and maintaining high standards of merchandising and presentation. In addition to coaching team members, the position involves contributing to operational and merchandising plans, aligning with the store's financial and business objectives.

In this leadership role, you will act as a representative of DICK'S Sporting Goods values by creating an inclusive shopping environment where all athletes feel confident and supported. The Team Captain will also take on duties such as opening and closing the store when required, supervising teammates, managing workload assignments, and ensuring compliance with company policies and loss prevention measures. The position demands strong interpersonal skills, a passion for sport and fashion, and the ability to foster teamwork and motivation among colleagues.

DICK'S Sporting Goods offers more than just a job; it offers an opportunity to join a community passionate about sport and committed to employee growth and development. If you are coachable, accountable, collaborative, and trustworthy, this role provides a platform to make a meaningful difference on the sales floor while supporting the aspirations of athletes through excellent service and product knowledge. Join DICK'S Sporting Goods and become part of a dynamic team where your efforts directly impact customer satisfaction and business success.

Job Requirements

  • High school diploma or equivalent
  • 1-3 years of experience
  • Previous retail or customer-facing experience required
  • Previous people leadership experience preferred

Job Qualifications

  • High school diploma or equivalent
  • 1-3 years of experience
  • Previous retail or customer-facing experience required
  • Previous people leadership experience preferred

Job Duties

  • Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc
  • Promote and lead company programs such as customer loyalty program participation, warranty sales, private label credit card enrollment
  • Contribute to the development of 30-60-90 day plans with the Store Manager and Assistant Store Manager to support business priorities for assigned departments
  • Assist in executing operational initiatives, staffing, hiring needs, and merchandising sets within budget and financial goals
  • Communicate departmental goals and assign workload based on skill levels to maximize efficiencies
  • Monitor progress against plans and store goals, adjusting as needed to ensure uninterrupted operations and athlete support while meeting financial goals
  • Build and lead a strong, effective team by sourcing, interviewing, hiring, onboarding, and retaining direct reports
  • Provide coaching, feedback, development, recognition, motivation, and performance management including annual reviews and promotional recommendations
  • Enforce safety, loss prevention policies, standard operating procedures, and compliance with legal guidelines
  • Act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, and teammate supervision when sole leader in building

Job Criteria

Experience

Mid Level (3-7 years)


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