
Job Overview
Compensation
Hourly
Range $15.75 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
incentive compensation
equity
Job Description
DICK'S Sporting Goods is a leading retailer in the sporting goods industry, dedicated to inspiring athletes of all abilities and helping them achieve their dreams. The company prides itself on fostering an inclusive and diverse workplace that reflects the communities it serves. With a commitment to positive change through sports, DICK'S Sporting Goods offers a dynamic environment where employees are empowered and supported from day one. The company values teamwork, accountability, and a passion for sport, inviting individuals who are coachable, trustworthy, and collaborative to join their team and contribute to redefining what is possible in the sporting goods retail experience.
The role of Team Captain of On Field Operations at DICK'S Sporting Goods is an exciting leadership opportunity that places you at the heart of store operations. As a Team Captain, you will lead the execution across the sales floor, ensuring excellent merchandising, pricing, and athlete experience in all customer-facing areas. This position is ideal for someone who thrives in a fast-paced retail setting and is passionate about contributing to an outstanding shopping experience for athletes. You will play a key role in coaching teammates, managing daily priorities, and delivering a consistent athlete-first environment that drives business success.
Your responsibilities will include planning and executing operational initiatives, staffing, and merchandising strategies aligned with budget and financial goals. When serving as the sole leader in the building, you will act as Head Coach, overseeing store opening and closing procedures, cash office functions, and supervising teammates to maintain smooth operations. You will communicate departmental goals and workload effectively to your team, optimizing schedules and workflows to meet athlete traffic demands while adhering to payroll constraints.
Building and leading a motivated and capable team is central to this role. You will be responsible for sourcing, hiring, onboarding, and retaining talented individuals, providing continual coaching and development to enhance team performance. Additionally, you will handle performance management processes including evaluations and recommendations for promotion or termination where necessary. Ensuring compliance with company policies, safety standards, and loss prevention procedures is also a critical aspect of your leadership duties.
DICK'S Sporting Goods values integrity in its hiring process and requires candidates to adhere to virtual interview protocols, including camera usage and prohibition of AI tools during interviews. The position offers a competitive pay range of $53,500 to $67,500, complemented by a comprehensive benefits package that supports the well-being and growth of its employees. This role is more than a job; it is an opportunity to join the world’s greatest sports team and make a tangible difference every day by contributing to a culture where everyone is welcomed and treated with respect.
The role of Team Captain of On Field Operations at DICK'S Sporting Goods is an exciting leadership opportunity that places you at the heart of store operations. As a Team Captain, you will lead the execution across the sales floor, ensuring excellent merchandising, pricing, and athlete experience in all customer-facing areas. This position is ideal for someone who thrives in a fast-paced retail setting and is passionate about contributing to an outstanding shopping experience for athletes. You will play a key role in coaching teammates, managing daily priorities, and delivering a consistent athlete-first environment that drives business success.
Your responsibilities will include planning and executing operational initiatives, staffing, and merchandising strategies aligned with budget and financial goals. When serving as the sole leader in the building, you will act as Head Coach, overseeing store opening and closing procedures, cash office functions, and supervising teammates to maintain smooth operations. You will communicate departmental goals and workload effectively to your team, optimizing schedules and workflows to meet athlete traffic demands while adhering to payroll constraints.
Building and leading a motivated and capable team is central to this role. You will be responsible for sourcing, hiring, onboarding, and retaining talented individuals, providing continual coaching and development to enhance team performance. Additionally, you will handle performance management processes including evaluations and recommendations for promotion or termination where necessary. Ensuring compliance with company policies, safety standards, and loss prevention procedures is also a critical aspect of your leadership duties.
DICK'S Sporting Goods values integrity in its hiring process and requires candidates to adhere to virtual interview protocols, including camera usage and prohibition of AI tools during interviews. The position offers a competitive pay range of $53,500 to $67,500, complemented by a comprehensive benefits package that supports the well-being and growth of its employees. This role is more than a job; it is an opportunity to join the world’s greatest sports team and make a tangible difference every day by contributing to a culture where everyone is welcomed and treated with respect.
Job Requirements
- High school diploma or equivalent
- 1-3 years of experience
- previous retail or customer-facing experience required
- previous people leadership experience preferred
- cameras must be on during all virtual interviews
- AI tools are not permitted to be used by the candidate during any part of the interview process
- offers are contingent upon a satisfactory background check which may include ID verification
Job Qualifications
- High school diploma or equivalent
- 1-3 years of experience
- previous retail or customer-facing experience required
- previous people leadership experience preferred
Job Duties
- Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment
- uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards
- promote and lead company programs such as customer loyalty program participation, warranty sales, private label credit card enrollment
- contribute to development of 30-60-90 day plans to support business priorities for assigned departments
- execute plans and make adjustments as needed using independent judgment and analysis
- act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision when sole leader
- communicate departmental goals and assign workload based on skill levels to maximize efficiencies
- monitor progress against plans and pivot to ensure operations and athlete support while meeting payroll and financial goals
- build and lead a strong, effective team by sourcing, interviewing, hiring, onboarding, retaining, training, coaching, giving feedback, providing development and recognition
- administer performance management including annual reviews and promotional or termination recommendations
- ensure compliance with policies, procedures, safety, loss prevention, and external laws and guidelines
- hold teammates accountable for failing to meet expectations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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