Job Overview
Compensation
Hourly
Exact $16.00
Benefits
competitive pay
employee discount
Training and Development
Supportive team environment
opportunities for growth
flexible scheduling
Engaging work atmosphere
Job Description
Cherry Republic is a unique retail establishment specializing in cherry-based products, committed to delivering exceptional quality and customer service. Located in Lansing, MI, Cherry Republic offers a vibrant and customer-centric shopping environment where quality products meet a passionate team dedicated to customer satisfaction. The company is renowned for its innovative cherry products, including delicious food items and beverages, providing customers with an exceptional shopping experience that blends the charm of fresh, high-quality offerings with outstanding service. Cherry Republic prides itself on fostering a positive workplace culture where employees are valued, teamwork is encouraged, and continuous learning is promoted.
The Retail Associate position at Cherry Republic is a key role designed to enhance the customer experience by providing superior service and supporting retail operations. This role is versatile, as associates will be cross-trained in various functions including cashiering, sales floor assistance, and wine and soda tasting guidance, making it perfect for individuals seeking variety and skill development in retail. Employees serving in this role will interact directly with customers, handle cash and POS operations, manage inventory presentation, and assist with store events. Importantly, because this role involves serving alcohol during tastings, candidates must be at least 17 years old. This position offers a competitive hourly pay rate of $16, reflecting the importance of the role in maintaining Cherry Republic’s high standards and engaging customer service.
Retail Associates are expected to embrace and exemplify the company’s customer service philosophy by consistently demonstrating a positive attitude and commitment to excellence. They play a crucial part in enforcing store policies, maintaining store appearance, and ensuring that product displays meet company standards to create an inviting shopping atmosphere. Additionally, associates help with special promotions, upselling opportunities, and Ship from Store operations to bridge the in-person and online customer experience. This job demands a detail-oriented, self-motivated individual who thrives in a dynamic retail setting and is eager to contribute to a team-oriented culture. By being proactive and organized, the Retail Associate supports Cherry Republic’s goal of providing an exceptional retail journey from the moment customers enter the store to the completion of their purchases.
Working at Cherry Republic provides not just a job but an experience rooted in community engagement and product passion. Associates often assist with various store events and company-wide occasions, which offers opportunities to develop interpersonal skills, deepen product knowledge, and build lasting relationships with customers and colleagues alike. The job environment is active and physically engaging, requiring stamina for standing and moving around the sales floor for extended periods, lifting up to 25 pounds, and occasional maintenance or display setup tasks including ladder use. The company is committed to creating a supportive work environment and offers reasonable accommodations for employees as needed. Overall, the Retail Associate position at Cherry Republic is a rewarding opportunity for individuals seeking a customer-focused retail role with varied responsibilities in a fun and inclusive workplace setting.
The Retail Associate position at Cherry Republic is a key role designed to enhance the customer experience by providing superior service and supporting retail operations. This role is versatile, as associates will be cross-trained in various functions including cashiering, sales floor assistance, and wine and soda tasting guidance, making it perfect for individuals seeking variety and skill development in retail. Employees serving in this role will interact directly with customers, handle cash and POS operations, manage inventory presentation, and assist with store events. Importantly, because this role involves serving alcohol during tastings, candidates must be at least 17 years old. This position offers a competitive hourly pay rate of $16, reflecting the importance of the role in maintaining Cherry Republic’s high standards and engaging customer service.
Retail Associates are expected to embrace and exemplify the company’s customer service philosophy by consistently demonstrating a positive attitude and commitment to excellence. They play a crucial part in enforcing store policies, maintaining store appearance, and ensuring that product displays meet company standards to create an inviting shopping atmosphere. Additionally, associates help with special promotions, upselling opportunities, and Ship from Store operations to bridge the in-person and online customer experience. This job demands a detail-oriented, self-motivated individual who thrives in a dynamic retail setting and is eager to contribute to a team-oriented culture. By being proactive and organized, the Retail Associate supports Cherry Republic’s goal of providing an exceptional retail journey from the moment customers enter the store to the completion of their purchases.
Working at Cherry Republic provides not just a job but an experience rooted in community engagement and product passion. Associates often assist with various store events and company-wide occasions, which offers opportunities to develop interpersonal skills, deepen product knowledge, and build lasting relationships with customers and colleagues alike. The job environment is active and physically engaging, requiring stamina for standing and moving around the sales floor for extended periods, lifting up to 25 pounds, and occasional maintenance or display setup tasks including ladder use. The company is committed to creating a supportive work environment and offers reasonable accommodations for employees as needed. Overall, the Retail Associate position at Cherry Republic is a rewarding opportunity for individuals seeking a customer-focused retail role with varied responsibilities in a fun and inclusive workplace setting.
Job Requirements
- Minimum age of 17 years
- ability to be on foot for long periods of time
- stamina to stand stationary when using POS system
- frequently lifting 25 lbs or more
- ability to reach, bend, crouch and use ladders and tools for displays
- frequent bagging and gift boxing
- occasional outside maintenance such as snow shoveling
- flexible schedule availability
- capable of climbing ladders up to 12 feet
- ability to perform each essential duty satisfactorily
Job Qualifications
- Ability to read
- ability to effectively present information and respond to questions from clients, customers, managers and the general public
- knowledge of POS system including Ship From the Store (SFTS), mail order software (R4) and the Google platform
- ability to communicate accurately, timely and thoroughly to customers and staff
Job Duties
- Assist the Retail Management as directed in accomplishing operational and customer service oriented tasks and responsibilities
- enforcement of Cherry Republic customer service expectations through example
- ability to follow and enforce policy and procedures
- strong desire to provide quality customer service with a positive attitude
- assist Retail Management as backup and shared ownership
- help with events in the store and throughout the company
- cash handling and Point of Sale (POS) operations
- continually work towards monitoring appearance and cleanliness of Retail Store
- apply practices from CR 101 training established by customer service guidelines
- inform customers of daily specials, sales, Ship from Store etc.
- look for upselling opportunities and upsell when possible
- ensure that merchandise is clean and prepared for display
- maintain floor inventory, store should look full
- ensure that promotions are accurate and merchandised to company standards
- ability to perform Ship from Store
Job Criteria
Experience
No experience required
Job Location
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