
Job Overview
Compensation
Hourly
Range $15.00 - $15.50
Benefits
Daily Pay available
40 percent employee discount
Eligible to participate in the 401(k) plan
flexible scheduling
Job Description
Duluth Trading Company, established in 1989, is a dynamic and innovative retail company that caters to hardworking individuals who take pride in tackling challenges head-on with their own two hands. The company has garnered a strong reputation by providing high-quality workwear, apparel, and gear that are thoughtfully designed to enable customers to embrace a hands-on lifestyle. Duluth Trading Company embodies a digital-first mindset, constantly pushing the boundaries of innovation while offering exceptional storytelling and outstanding customer service. Their product lines include the ingenious Duluth workwear, Buck Naked Underwear for comfort and capability, and AKHG for outdoor enthusiasts. The company stands apart with its commitment to quality and its belief in a hardworking spirit that resonates with their customers and employees alike.
As a Retail Store Associate at Duluth Trading Company, you will be an essential part of a team focused on delivering the highest standard of customer service—known internally as the "Go for WOW!" experience. This role is about more than just sales; it’s about creating memorable experiences for customers by going above and beyond their expectations. You will develop deep knowledge of Duluth Trading’s products and brand values to provide tailored and solution-oriented service. Your interactions will span greeting customers, assisting in the fitting room, to ensuring smooth and accurate register transactions. You will also be empowered to handle customer concerns proactively and professionally, contributing to a welcoming and efficient store environment.
This position values team collaboration and integrity, emphasizing ownership and pride in the store. You will have the opportunity to engage in a variety of tasks including merchandise processing and replenishment, maintaining visual merchandising standards, and adhering to company policies that uphold the sales floor and store cleanliness. The role requires physical stamina to stand or walk for extended periods and manage physical tasks such as reaching, lifting up to 40 pounds, and using a computer regularly. Duluth Trading Company offers an inclusive workplace where reasonable accommodations are available to ensure that all employees can perform their essential duties.
With competitive compensation ranging from $15.00 to $15.50 per hour, coupled with flexible scheduling and daily pay availability, this role provides a great opportunity for candidates who thrive in retail environments and enjoy helping customers. As a part of Duluth’s Dam Good Crew, you will benefit from a comprehensive package that includes a 40% employee discount and eligibility to participate in the company’s 401(k) plan. Duluth is committed to equal opportunity employment and values diverse talents eager to contribute to their legacy of innovation, quality, and customer satisfaction.
As a Retail Store Associate at Duluth Trading Company, you will be an essential part of a team focused on delivering the highest standard of customer service—known internally as the "Go for WOW!" experience. This role is about more than just sales; it’s about creating memorable experiences for customers by going above and beyond their expectations. You will develop deep knowledge of Duluth Trading’s products and brand values to provide tailored and solution-oriented service. Your interactions will span greeting customers, assisting in the fitting room, to ensuring smooth and accurate register transactions. You will also be empowered to handle customer concerns proactively and professionally, contributing to a welcoming and efficient store environment.
This position values team collaboration and integrity, emphasizing ownership and pride in the store. You will have the opportunity to engage in a variety of tasks including merchandise processing and replenishment, maintaining visual merchandising standards, and adhering to company policies that uphold the sales floor and store cleanliness. The role requires physical stamina to stand or walk for extended periods and manage physical tasks such as reaching, lifting up to 40 pounds, and using a computer regularly. Duluth Trading Company offers an inclusive workplace where reasonable accommodations are available to ensure that all employees can perform their essential duties.
With competitive compensation ranging from $15.00 to $15.50 per hour, coupled with flexible scheduling and daily pay availability, this role provides a great opportunity for candidates who thrive in retail environments and enjoy helping customers. As a part of Duluth’s Dam Good Crew, you will benefit from a comprehensive package that includes a 40% employee discount and eligibility to participate in the company’s 401(k) plan. Duluth is committed to equal opportunity employment and values diverse talents eager to contribute to their legacy of innovation, quality, and customer satisfaction.
Job Requirements
- High school diploma or equivalent
- Retail experience is preferred but not necessary
- Customer centric
- Takes pride in a job well done and shows ownership in the store
- Operates with integrity and trust
- Excellent communicator and listener
- Collaborates and functions as part of a team
- Performs other duties as directed
- Authorization to work in the United States without sponsorship
Job Qualifications
- High school diploma or equivalent
- Retail experience is preferred but not necessary
- Customer centric
- Takes pride in a job well done and shows ownership in the store
- Operates with integrity and trust
- Excellent communicator and listener
- Collaborates and functions as part of a team
- Performs other duties as directed
- Authorization to work in the United States without sponsorship
Job Duties
- Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented friendly service to customers
- Understand how to layer personalized service into each area of interaction from greeting to fitting room to register
- Effectively communicate sales and promotions
- Understand the importance of email capture as part of sales and service and execute to standard
- Respond proactively and be empowered to provide positive resolutions to customer concerns
- Answer telephone in a courteous and friendly manner including store greetings directions to store location and receiving and filling customer orders
- Assist in receiving processing and replenishing merchandise
- Maintain merchandising presentation and display standards
- Ensure the sales floor is customer ready
- Ensure company standards for cleanliness for the sales floor stockroom restrooms cash wrap and hospitality area
- Accurately and efficiently process all register transactions
- Adhere to all company policies procedures and practices
- Perform any other duties as directed by management
Job Criteria
Experience
No experience required
Job Location
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