Job Overview
Compensation
Hourly
Range $16.00 - $16.50
Benefits
Daily Pay
employee discount
401(k) Plan
flexible scheduling
Job Description
Duluth Trading Company is a well-established retail company founded in 1989, known for its commitment to providing high-quality workwear and gear designed for hardworking individuals. The company has built a reputable brand recognized for blending functionality, comfort, and innovation in their product ranges, including the ingenious Duluth workwear, Buck Naked Underwear, and the outdoor-focused AKHG line. Duluth Trading Company is distinguished by its top-notch product quality, immersive storytelling, and exceptional customer service, which all contribute to a loyal customer base who appreciate durable, reliable clothing and accessories that support an active, hands-on lifestyle.
Duluth Trading Company thrives on embracing a digital-first mindset and continuous innovation while honoring the legacy of hard work and determination. It is a place where the company culture encourages a go-all-in attitude, fostering teamwork and a shared belief in empowering individuals to get down to business and do what they do best. The company's overarching mission centers on enabling customers to take on life with their own two hands, celebrating perseverance and the pursuit of finding better ways to approach everyday challenges.
The role of Retail Store Associate at Duluth Trading Company is integral to delivering the "Go for WOW!" standard in customer service. This position requires a passionate individual who genuinely values exceptional customer interactions and is dedicated to going above and beyond to create special experiences for every customer. The Retail Store Associate is expected to develop deep familiarity with the Duluth brand and extensive product knowledge, enabling them to provide solution-oriented, friendly service tailored to customer needs. This role revolves around the customer being at the center of every activity and interaction, from greeting customers warmly, assisting in fitting rooms, communicating promotions, to efficiently processing transactions at the register.
In addition to fostering positive customer relations, the Retail Store Associate plays an essential role in day-to-day store operations, including merchandising, product replenishment, maintaining presentation standards, and ensuring a clean and welcoming store environment. They are empowered to proactively resolve customer concerns and support the store team in meeting company policies and objectives. This position is well-suited for individuals who take pride in their work, own their responsibilities, and work effectively within a collaborative team environment.
The offered compensation for this position ranges from $16.00 to $16.50 per hour, with benefits that include daily pay availability, a 40% employee discount, eligibility to participate in the 401(k) plan, and flexible scheduling options. Duluth Trading Company emphasizes providing a comprehensive benefits package aimed at supporting the well-being and success of its Dam Good Crew members. This ensures employees feel valued and equipped to grow alongside the company while delivering the best experience for customers.
Overall, the Retail Store Associate position at Duluth Trading Company is a dynamic opportunity to join a respected company that values integrity, teamwork, and exceptional service. It offers a chance to work in a vibrant retail environment where both customer satisfaction and employee development are prioritized. Looking for someone with excellent communication skills, customer-centric attitude, and a passion for hands-on work, Duluth Trading Company invites applicants ready to be part of a can-do team committed to helping customers gear up, get their hands dirty, and achieve more every day.
Duluth Trading Company thrives on embracing a digital-first mindset and continuous innovation while honoring the legacy of hard work and determination. It is a place where the company culture encourages a go-all-in attitude, fostering teamwork and a shared belief in empowering individuals to get down to business and do what they do best. The company's overarching mission centers on enabling customers to take on life with their own two hands, celebrating perseverance and the pursuit of finding better ways to approach everyday challenges.
The role of Retail Store Associate at Duluth Trading Company is integral to delivering the "Go for WOW!" standard in customer service. This position requires a passionate individual who genuinely values exceptional customer interactions and is dedicated to going above and beyond to create special experiences for every customer. The Retail Store Associate is expected to develop deep familiarity with the Duluth brand and extensive product knowledge, enabling them to provide solution-oriented, friendly service tailored to customer needs. This role revolves around the customer being at the center of every activity and interaction, from greeting customers warmly, assisting in fitting rooms, communicating promotions, to efficiently processing transactions at the register.
In addition to fostering positive customer relations, the Retail Store Associate plays an essential role in day-to-day store operations, including merchandising, product replenishment, maintaining presentation standards, and ensuring a clean and welcoming store environment. They are empowered to proactively resolve customer concerns and support the store team in meeting company policies and objectives. This position is well-suited for individuals who take pride in their work, own their responsibilities, and work effectively within a collaborative team environment.
The offered compensation for this position ranges from $16.00 to $16.50 per hour, with benefits that include daily pay availability, a 40% employee discount, eligibility to participate in the 401(k) plan, and flexible scheduling options. Duluth Trading Company emphasizes providing a comprehensive benefits package aimed at supporting the well-being and success of its Dam Good Crew members. This ensures employees feel valued and equipped to grow alongside the company while delivering the best experience for customers.
Overall, the Retail Store Associate position at Duluth Trading Company is a dynamic opportunity to join a respected company that values integrity, teamwork, and exceptional service. It offers a chance to work in a vibrant retail environment where both customer satisfaction and employee development are prioritized. Looking for someone with excellent communication skills, customer-centric attitude, and a passion for hands-on work, Duluth Trading Company invites applicants ready to be part of a can-do team committed to helping customers gear up, get their hands dirty, and achieve more every day.
Job Requirements
- High school diploma or equivalent
- Authorization to work in the United States without sponsorship
- Ability to stand or walk for up to eight hours a day
- Ability to reach, bend, twist frequently
- Able to perform repetitive hand-to-finger motions and reach with hands and arms frequently
- Capability to lift up to twenty pounds frequently, occasionally up to 40 pounds
- Ability to push and pull up to 20 pounds
- Capability to climb ladders, reach and bend
- Comfortable working in temperatures ranging from 50 to 85 degrees, especially in stock room areas
- Ability to use a computer up to 60 percent of the time during the day
Job Qualifications
- High school diploma or equivalent
- Excellent communicator and listener
- Customer centric
- Takes pride in a job well done and shows ownership in the store
- Operates with integrity and trust
- Collaborates and functions as part of a team
- Retail experience preferred but not necessary
- Authorization to work in the United States without sponsorship
Job Duties
- Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers
- Understand how to layer personalized service into each area of interaction from greeting to fitting room to register
- Effectively communicate sales and promotions
- Understand the importance of email capture as part of sales and service and executes to standard
- Respond proactively and be empowered to provide positive resolutions to customer concerns
- Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders
- Assist in receiving, processing and replenishing merchandise
- Maintain merchandising, presentation and display standards
- Ensure the sales floor is customer ready
- Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area
- Accurately and efficiently process all register transactions
- Adhere to all company policies, procedures and practices
- Perform any other duties as directed by management
Job Criteria
Experience
No experience required
Job Location
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