Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.00 - $24.48
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Work Schedule

Flexible
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Benefits

401k plan
Employee assistance program
Commuter Benefits
wellness programs
Employee Discounts

Job Description

Columbia Sportswear Company, a globally recognized leader in outdoor apparel and equipment, operates over 430 retail stores worldwide. Known for its commitment to quality and innovation, the company continues to uphold its mission of "Connecting Active People with Their Passions." With a strong brand reputation and a rich history of delivering exceptional products and experiences, Columbia Sportswear Company fosters a collaborative work environment where associates play a crucial role in driving the business forward. This company is dedicated to inclusivity and equal opportunity employment, ensuring a supportive atmosphere for all team members. Columbia Sportswear's retail stores are vibrant, customer-focused spaces where associates engage directly with consumers to create memorable shopping experiences and foster brand loyalty.

The Retail Associate position at Columbia Sportswear Company is a dynamic role designed for individuals passionate about customer service and retail operations. As a Retail Associate, you will be a brand ambassador, delivering outstanding in-store experiences through positive customer interaction. Your responsibilities will include problem-solving and leveraging your sales abilities to answer customer inquiries, provide detailed information about product features and benefits, and make compelling product recommendations tailored to individual needs. This role requires a genuine enthusiasm for the brand and the products it offers, as well as the ability to work collaboratively with the Store Leadership team to uphold company values and teamwork.

You will be instrumental in maintaining store standards, including visual merchandising, cleanliness, and safety, ensuring the sales floor is always inviting and accessible to customers. Your role also encompasses handling merchandise — retrieving items from the sales floor or stock room, processing incoming and outgoing product flows accurately and efficiently, and managing Point of Sales (POS) systems to facilitate smooth checkouts, returns, and exchanges. This position demands adaptability, as working hours may vary seasonally and based on business trends, requiring flexibility in scheduling.

Columbia Sportswear offers competitive pay ranging from $17.00 to $24.48 per hour, with new hires typically starting between $17.00 and $18.00 per hour depending on experience. Part-time employees enjoy a variety of benefits, including 401(k) plans with company match, confidential counseling services via Employee Assistance Program Plus (EAP+), commuter benefits like transit and parking reimbursements, wellness programs, and generous employee discounts. The company is committed to accommodating individuals with disabilities throughout the application and employment process, reinforcing its dedication to diversity and inclusiveness.

In this role, you will not only contribute to the store's profitability but also help reinforce Columbia Sportswear's reputation as a premier destination for active wear consumers. Your ability to connect with customers, provide expert product knowledge, and ensure an enjoyable shopping environment will make a significant impact. The Retail Associate position is a fantastic opportunity for those looking to grow within a reputable, supportive company that values customer service excellence and team collaboration.

Job Requirements

  • No specific education required
  • high school diploma or GED preferred
  • 2 or less years of experience in a position or specialization
  • skill operating inventory and Point of Sales (POS) systems and various other retail software tools
  • 16 years of age or older

Job Qualifications

  • High school diploma or GED preferred
  • 2 or less years of experience in a related position or specialization
  • skill operating inventory and Point of Sales (POS) systems
  • ability to communicate clearly with others
  • availability to work a flexible retail schedule

Job Duties

  • Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
  • engage with consumers to understand their needs and preferences such as demonstrating and explaining merchandise, making suggestions on suitable options for consumers
  • maintain store standards for visual merchandising, cleanliness, and safety
  • retrieve merchandise from the sales floor, stock room, or other inventory locations
  • perform all required cash register transactions including sales, returns, exchanges, connecting consumer to loyalty program efficiently and accurately
  • contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently

Job Criteria

Experience

Entry Level (1-2 years)


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