Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Competitive wages
401k Match
Career Development
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
associate discount
safe work environment

Job Description

SpartanNash is a prominent food solutions company operating as a member of the C&S Wholesale Grocers family of companies. As a comprehensive distributor, wholesaler, and retailer with an extensive global supply chain network, SpartanNash delivers grocery and household goods, including fresh produce and the Our Family® portfolio of products, to a wide array of locations across all 50 states. The company supports a diverse network of customers that ranges from national accounts and independent and chain grocers to e-commerce retailers, U.S. military commissaries and exchanges, along with its own brick-and-mortar grocery stores, pharmacies, and fuel centers. This extensive reach highlights SpartanNash's vital role in the food distribution industry, offering convenience and quality products to millions of Americans every day.

SpartanNash prides itself on fostering a culture of engagement and inclusivity among its workforce, embodying a family atmosphere where employees from various roles contribute to collective success. With job titles as varied as bakery managers, order selectors, IT developers, vice presidents of finance, HR business partners, and export specialists, SpartanNash ensures that each team member feels valued and integral to the mission of delivering excellent food solutions. The company refers to its team as "braggingly happy" employees, reflecting their pride and satisfaction in their work and their commitment to serving customers effectively and enthusiastically.

This particular opportunity is within the Family Fare retail stores, part of the SpartanNash portfolio. The role focuses on being a retail store associate, emphasizing the importance of relationships and exceptional customer service in a fast-paced retail environment. Family Fare is a community-focused grocery store that values customer satisfaction and operational excellence. As a retail store associate, you will be essential to the store's success by contributing to an inviting shopping experience for guests through various roles such as cashier, guest assistant, produce associate, deli associate, meat associate, barista, or pharmacy technician.

The position offers a welcoming, safe, and clean work environment with rigorous health and safety protocols, especially important in today’s world. The company is committed to protecting its employees by implementing daily health screenings, ongoing cleaning procedures, and continually enhancing safety measures. Moreover, Family Fare supports its employees' professional growth by providing competitive wages, a 401(k) match for retirement savings, career development and training programs, paid vacation, and opportunities for medical, dental, and vision insurance. Employees also benefit from a 10% associate discount on purchases, further reinforcing the company’s commitment to rewarding its team.

Success as a retail store associate at Family Fare requires a genuine customer-focused mindset, a friendly and enthusiastic approach, and strong verbal communication skills. Attention to detail is critical, particularly concerning product quality and maintaining a safe, respectful, and pleasant work environment. The role demands dedication to not only meeting but exceeding guest expectations while building a positive rapport within the community.

SpartanNash's culture, known as "People First," reflects its commitment to associate development, recognition, and a sense of belonging. The company values diversity and inclusion, providing equal employment opportunities to all individuals, including veterans and those with disabilities. However, it is important to note that the company does not sponsor work visas for this position. This role is a unique opportunity to join a supportive and thriving team that plays a key role in America's food supply chain, offering meaningful work with room for personal and professional growth at its Family Fare locations in Grand Rapids, Michigan.

Job Requirements

  • High school diploma or equivalent
  • ability to provide excellent customer service
  • good verbal communication skills
  • attention to detail
  • ability to work in a team environment
  • willingness to follow health and safety protocols
  • availability to work flexible hours

Job Qualifications

  • High school diploma or equivalent preferred
  • previous retail or customer service experience is a plus
  • strong communication skills
  • ability to work in a fast-paced environment
  • attention to detail
  • friendly and approachable demeanor
  • ability to work flexible schedules

Job Duties

  • Provide excellent customer service
  • operate the cash register accurately
  • assist guests in locating products
  • maintain clean and safe work environments
  • ensure product quality and freshness
  • support team members in store operations
  • follow store policies and health guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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