Retail Assistant Store Manager-Palm Valley Pavilions West

Goodyear, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.00 - $21.75

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Paid Time Off

Parental leave

Merchandise discount

Job Description

Bath & Body Works is a leading specialty retailer renowned for its exceptional fragrances and innovative personal care products. Established as a prominent name in the retail industry, the company has built a reputation for delivering unique customer experiences through a diverse range of bath, body, and home fragrance products. Bath & Body Works emphasizes a culture of belonging and inclusivity, fostering an environment where every associate is valued and empowered to contribute to the brand's success. The company is dedicated not only to providing top-quality products but also to improving communities and the planet, reflecting its commitment to sustainability and social responsibility. Bath & Body Works offers a vibrant workplace atmosphere enriched with opportunities for career development, competitive compensation, and comprehensive benefits including medical, dental, vision, and 401k plans. Associates enjoy additional perks such as paid time off, parental leave, and a generous merchandise discount, reflecting the company’s investment in their well-being and success. As part of the Bath & Body Works team, employees are embraced within the "Gingham Nation," a community that supports personal and professional growth while maintaining work-life balance through fair pay and supportive benefits. Working as an Assistant Store Manager at Bath & Body Works involves partnering closely with the Store Manager to cultivate a high-performing team of associates. The role focuses on developing talent, enhancing customer service standards, and driving business growth by ensuring daily operational excellence. Assistant Store Managers serve as key brand ambassadors and frontline leaders, championing a customer-first retail environment. They are responsible for executing store leadership tasks, supporting sales initiatives, and managing operations such as opening and closing procedures, deposits, and shipment receipt. This position also requires inspiring and coaching associates daily, managing performance expectations, and creating engaging, authentic customer interactions that foster loyalty and satisfaction. The Assistant Store Manager plays an essential role in implementing merchandising strategies aligned with the brand’s storytelling and sales goals. Additionally, the position demands active involvement in maintaining a safe, clean, and well-organized store environment, while promoting the company’s core values and adherence to policies. This role is ideal for motivated individuals with retail leadership experience who thrive in a dynamic setting and seek a career path offering growth, competitive pay, and a supportive workplace culture.

Job Requirements

High school diploma, GED certificate, or relevant work experience
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Ability to foster a customer-focused selling culture
Effective communication skills
Ability to provide in the moment coaching to associates
Ability to de-escalate store and customer situations effectively

Job Qualifications

Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
Prior experience in a manager role, preferably in a retail setting
Thrives in a customer-first based retail environment
Ability to foster a customer-focused selling culture
Effective communication skills, being open to feedback, and the ability to adapt quickly
Ability to provide in the moment coaching to associates
Ability to de-escalate store and customer situations effectively
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays

Job Duties

Attract, hire, develop, inspire, and retain top talent
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues
Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities
Implement and sustain floorset direction to optimize the business and bring the product story to life
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
Set the direction and goals for the day/shift when associates arrive for work
Provide individual and team performance feedback and recommendations to managers
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
Train, coach, reward, and motivate associates to improve selling and the customer experience
Reinforce selling expectations, performance, results, and accountability with all associates
All store positions require constant physical activity, including standing, walking, reaching, and lifting
Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store
Associates should be able to lift 10 pounds consistently and up to 50 pounds
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
Maintain our values, policies, and procedures