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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Merchandise discount
Parental leave
Job Description
Bath & Body Works is a leading specialty retailer renowned for its high-quality fragranced products and luxurious personal care items. Founded with the mission to provide exceptional sensory experiences, Bath & Body Works has grown into a beloved brand with stores across various regions, each dedicated to delivering outstanding customer service and an immersive retail environment. This company has built a reputation for its dedication to innovation, fragrance expertise, and vibrant store experiences that capture the hearts of millions of customers. Bath & Body Works is committed to creating a culture of belonging where every associate feels valued, supported, and... Show More
Job Requirements
- High school diploma, GED certificate, or relevant work experience
- proven experience delivering sales, customer experience, and operational results in a fast-paced environment
- prior experience in a manager role, preferably in a retail setting
- ability to foster a customer-focused selling culture
- effective communication skills
- ability to provide in the moment coaching to associates
- ability to de-escalate store and customer situations effectively
- must be available to work peak days and times including evenings, weekends, and holidays
Job Qualifications
- Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
- prior experience in a manager role, preferably in a retail setting
- thrives in a customer-first based retail environment
- ability to foster a customer-focused selling culture
- effective communication skills, being open to feedback, and the ability to adapt quickly
- ability to provide in the moment coaching to associates
- ability to de-escalate store and customer situations effectively
- must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
- high school diploma, GED certificate, or relevant work experience
Job Duties
- Attract, hire, develop, inspire, and retain top talent
- set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
- responsible for leadership tasks as delegated by the store manager including acting as manager on duty when scheduled to address customer experience, vendor relationship, or maintenance issues
- partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities
- implement and sustain floorset direction to optimize the business and bring the product story to life
- perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
- set the direction and goals for the day/shift when associates arrive for work
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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