Bath & Body Works logo

Retail Assistant Store Manager-Pacific Commons

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Merchandise discount
Parental leave

Job Description

Bath & Body Works is a leading specialty retailer renowned for its high-quality fragranced products and luxurious personal care items. Founded with the mission to provide exceptional sensory experiences, Bath & Body Works has grown into a beloved brand with stores across various regions, each dedicated to delivering outstanding customer service and an immersive retail environment. This company has built a reputation for its dedication to innovation, fragrance expertise, and vibrant store experiences that capture the hearts of millions of customers. Bath & Body Works is committed to creating a culture of belonging where every associate feels valued, supported, and inspired to contribute to the company’s success and community impact.

The Assistant Store Manager role at Bath & Body Works offers a dynamic career opportunity in retail leadership with a well-established and customer-centric organization. This position focuses on partnering closely with the Store Manager to cultivate and lead a highly engaged team, ensuring an exceptional customer experience while driving store performance and growth. The Assistant Store Manager acts as a key leader in the store’s operational and team management functions, overseeing the recruitment, hiring, development, and retention of talented associates. They also lead through example by reinforcing clear performance expectations, handling key leadership tasks including acting as manager on duty, and ensuring that company standards around safety, customer service, and visual merchandising are consistently upheld.

This role requires a proactive, customer-first mindset and a passion for retail excellence. The Assistant Store Manager plays an essential part in executing action plans that optimize the sales floor, implement compelling product presentations, and manage store routines such as bank deposits and receipt of shipments. They are responsible for motivating their team through performance feedback and coaching, aligning with Bath & Body Works’ core values of curiosity, inspiration, operational excellence, and business results. With a focus on creating genuine connections with customers and fostering a positive and productive store atmosphere, this leadership role is ideal for those seeking to advance their retail management career within a vibrant and growth-oriented company.

Bath & Body Works supports its associates with a comprehensive benefits package that promotes work-life balance, health and wellbeing, and personal development. Benefits include medical, dental, and vision insurance options, 401k plans, paid time off, a merchandise discount, parental leave, and access to education programs. The company values diversity, equal opportunity, and inclusion, creating an equitable workplace for all team members. The Assistant Store Manager role is designed to empower individuals to lead effectively, contribute meaningfully, and develop professionally while representing a trusted retail brand.

Job Requirements

  • High school diploma, GED certificate, or relevant work experience
  • proven experience delivering sales, customer experience, and operational results in a fast-paced environment
  • prior experience in a manager role, preferably in a retail setting
  • ability to foster a customer-focused selling culture
  • effective communication skills
  • ability to provide in the moment coaching to associates
  • ability to de-escalate store and customer situations effectively
  • must be available to work peak days and times including evenings, weekends, and holidays

Job Qualifications

  • Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
  • prior experience in a manager role, preferably in a retail setting
  • thrives in a customer-first based retail environment
  • ability to foster a customer-focused selling culture
  • effective communication skills, being open to feedback, and the ability to adapt quickly
  • ability to provide in the moment coaching to associates
  • ability to de-escalate store and customer situations effectively
  • must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
  • high school diploma, GED certificate, or relevant work experience

Job Duties

  • Attract, hire, develop, inspire, and retain top talent
  • set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
  • responsible for leadership tasks as delegated by the store manager including acting as manager on duty when scheduled to address customer experience, vendor relationship, or maintenance issues
  • partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities
  • implement and sustain floorset direction to optimize the business and bring the product story to life
  • perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
  • set the direction and goals for the day/shift when associates arrive for work

Job Criteria

Experience

Mid Level (3-7 years)


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