Retail Assistant Store Manager

DXL Group is the largest specialty retailer of men’s Big + Tall apparel, renowned for its dedication to providing exceptional clothing options tailored specifically for the Big and Tall community. With a commitment to quality, comfort, and style, DXL Group has established itself as a trusted name in men’s specialty apparel retailing. The company operates free-standing stores rather than those situated inside malls, allowing for a unique shopping experience that is focused and customer-centric. Unlike many retailers, DXL stores close at 7 PM, offering a convenient timeframe for both customers and employees. The company values its employees highly, emphasizing internal development and promotion from within, which fosters a positive workplace atmosphere and growth opportunities for team members. Additionally, the entire team is eligible for quarterly bonuses, reinforcing the company’s investment in rewarding success and collaboration.

The role of Retail Assistant Store Manager at DXL Group is a dynamic position designed for an individual who is self-driven, results-oriented, and deeply passionate about delivering outstanding customer service. This role serves as a critical support to the Store Manager with a focus on creating an unmatched guest experience, building and coaching a sales team, and meeting business objectives. The Assistant Store Manager must ensure that every guest feels welcomed and understood by spending quality time engaging with them to identify their needs, preferences, and lifestyle, thus making recommendations that truly resonate. The position requires adept management of daily store operations, including meeting sales targets, overseeing customer service standards, managing inventory and expenses, and implementing risk management practices.

Moreover, the Assistant Store Manager acts as a product knowledge expert, skilled in selling and marketing a wide range of apparel including private labels, branded items, and tailored clothing. Training and coaching the sales staff on operational procedures and effective selling techniques is another key responsibility, aimed at building a superior customer-focused team. This is a fast-paced role that demands leadership, communication skills, and a proactive attitude to foster team success and customer satisfaction. In terms of compensation, the position offers a competitive pay structure including base hourly wages plus commissions ranging from 1.5% to 6% based on individual sales performance. Additional pay ensures compliance with minimum wage laws, and the role is further incentivized with quarterly bonuses based on overall store sales. The pay range reflects experience and ranges from $15.00 to $22.91 per hour. This position also requires the flexibility to travel to neighboring store locations and physical ability to lift and move merchandise as necessary.

DXL Group champions diversity, equity, and belonging in the workplace, ensuring equal employment opportunities for all applicants and employees regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status. This commitment to inclusion reinforces DXL’s position as an employer of choice in the specialty retail sector. Joining DXL means becoming part of a team that values development, rewards performance, and strives to deliver a unique shopping experience tailored to men’s Big + Tall apparel needs. If you are motivated by coaching, customer engagement, and retail management, this Assistant Store Manager role offers a compelling career path with a well-known and respected retailer.