Retail Assistant Store Manager - 3105

FirstCash Holdings, Inc. is a leading retailer in the pawn and retail industry, committed to delivering exceptional customer service and providing diverse merchandise including jewelry, electronics, firearms, tools, and more. With a focus on community engagement and employee growth, FirstCash operates numerous stores across multiple locations, offering flexible work hours and a supportive environment designed for career advancement. The company values diversity and inclusion, ensuring equal employment opportunities for all qualified individuals regardless of background or status, and provides comprehensive benefits including medical, dental, vision, life insurance, and a robust 401(k) program.

We are currently seeking a Retail Assistant Store Manager to join our dynamic team. This position offers an excellent opportunity for individuals with management experience who are passionate about leading a customer-centric retail environment. The Assistant Store Manager will work closely with the Store Manager to oversee store operations, manage and develop the team, recruit and retain top talent, and ensure exceptional customer satisfaction. This role is vital in maintaining operational excellence, achieving financial goals, and fostering a positive and productive workplace culture.

The position is hourly, with a competitive wage range of $13.00 to $17.00 per hour, and includes an attractive commission plan that rewards productivity. Retail sales associates can earn up to 8% commission on transactions, potentially adding an average of $4.78 per hour on top of their base pay. Additionally, Assistant Store Managers can earn commissions based on their performance and receive bonuses tied to overall store success.

Key responsibilities include managing daily store functions such as opening and closing procedures, cash handling, inventory control, and ensuring the protection of company assets. The Assistant Store Manager will also monitor employee training and development, lead recruitment efforts, evaluate store financials to drive profitability, and maintain compliance with corporate policies and standards. Experience with firearms is required for certain locations, including the ability to become firearms certified.

This role demands a strong leader with excellent organizational and analytical skills, the ability to multitask in a fast-paced retail environment, and a commitment to high ethical standards and customer service excellence. Candidates should be flexible to work varied retail schedules including weekends and holidays, and must be willing to work in multiple store locations as needed. Bilingual applicants are highly encouraged to apply.

FirstCash provides its employees with an extensive benefits package including comprehensive medical, dental, vision, and life insurance coverage, paid vacation and sick leave, tuition reimbursement up to $2,000 per semester for eligible full-time employees, employee discounts, access to over 10,000 discounts through FirstCash Perks, and pet insurance options. Employees are also eligible for auto-enrollment in the 401(k) retirement plan after six months of employment and have access to an innovative Earned Wage Access program that allows early withdrawal of earned wages under specified guidelines.

This position represents a crucial leadership role aimed at driving store success while fostering a customer-first environment. The Retail Assistant Store Manager will have the opportunity to develop professionally while making a significant impact on the store’s operations and overall performance. Our company is dedicated to supporting your growth and success every step of the way.