Retail Assistant Manager

Applegreen USA is a leading operator of travel plazas spanning over 80 locations across the Northeast and Midwest regions of the United States. Renowned for providing convenience, comfort, and a wide array of retail and dining options, Applegreen promises an exceptional experience to travelers on their journey. Their travel plazas are home to renowned food brands including Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more, ensuring a variety of tasty food selections for every customer. The company places a strong emphasis on delivering outstanding service and quality, backed by core values that prioritize customers and community, personnel development, passion-driven performance, and a proactive approach to embracing change.

The role of Assistant General Manager at Applegreen offers an exciting opportunity for entry-level managers to develop critical leadership and management skills within a dynamic and fast-paced environment. Serving as the right hand to the General Manager, the Assistant General Manager plays a pivotal role in ensuring smooth day-to-day business operations and maintaining high standards of service and operational excellence. This position is ideal for motivated individuals who seek growth in their managerial career by learning to oversee staff performance, deliver constructive feedback, promote teamwork, and uphold the brand’s standards.

In this role, the Assistant General Manager is responsible for supervising non-management associates, assigning tasks, and fostering an environment where shift supervisors can develop their expertise. They must be capable of stepping in effectively during the absence of the General Manager and maintaining continuity of operations. Leadership extends to motivating and encouraging the team, particularly during challenging periods, demonstrating strong organizational skills, and promptly addressing operational issues. Additionally, the Assistant General Manager must ensure adherence to company policies, manage cash handling processes accurately, maintain inventory integrity through spot checks, and ensure the overall cleanliness and presentation of the establishment according to brand standards.

Applegreen values individuals who are passionate about people development and business growth. The position demands a proactive, service-oriented mindset with excellent communication skills and business acumen. Candidates with experience in quick service restaurant management or similar operational settings will find this role aligns well with their expertise, especially those comfortable with flexible work schedules and physical hands-on tasks. The Assistant General Manager position at Applegreen not only promises a fulfilling career path but also offers a chance to be part of a well-respected company that emphasizes community, development, and performance.