Retail Assistant General Manager

Pilot Company is a leading network specialized in travel centers operating across North America, with more than 30,000 dedicated team members serving customers at over 750 retail and fueling locations in 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently helmed by CEO Adam Wright, Pilot Company has grown into a multifaceted enterprise with a strong presence in energy and logistics, supplying fuel through one of the largest tanker fleets, supporting critical oil operations, and managing an extensive supply chain portfolio. Known for its people-first culture and commitment to community and employee wellbeing, Pilot Company remains true to its founding values, striving to keep North America moving by fueling people and businesses alike.

Pilot Flying J, a prominent division within Pilot Company, seeks a Retail Assistant Manager to oversee daily activities in high-volume retail facilities, ensuring seamless operations of travel centers and restaurants under its vast network. This role is designed for a dynamic professional focused on executing strategic business plans that aim at achieving sales growth, profitability, and customer satisfaction. As a Retail Assistant Manager, you will play a pivotal role in managing team members, fostering a positive work environment, and maintaining excellent vendor relationships. This position blends operational leadership with hands-on management tasks including staffing, hiring, training, inventory tracking, P&L analysis, and customer relationship management.

This opportunity is well-suited for an experienced manager looking to advance within a major company. Successful candidates will demonstrate integrity, accountability, and strong leadership skills necessary to handle the fast-paced demands of high-volume retail operations. A flexible schedule including nights, days, weekends, and holidays is required, reflecting the 24/7 nature of Pilot Flying J’s operations. Pay rates for this position start from $53,300 and can go up to $77,240 annually, reflecting experience and expertise. Pilot Flying J encourages military applicants and promotes equal employment opportunities regardless of race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Benefits include fuel discounts, comprehensive medical, dental, and vision plans, 401(k), and tuition reimbursement among others, creating a supportive work environment that invests in its employees' overall benefits and growth.