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Retail & Attractions Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $60,000.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off

Job Description

Great Wolf Resorts is a leading chain of indoor water park resorts, widely recognized for providing family-friendly entertainment and memorable vacation experiences. The company focuses on offering a unique blend of thrilling water attractions, engaging activities, and comfortable accommodations designed to create lasting memories for guests of all ages. With locations across North America, Great Wolf continues to expand and evolve, setting industry standards in hospitality and family entertainment. The resort company is committed to maintaining high operational standards while fostering a strong community culture among employees and guests alike.

The role of Retail Manager at Great Wolf... Show More

Job Requirements

  • High school degree or equivalent
  • Minimum of 3 years retail experience
  • Minimum of 1 year experience supervising/managing large retail department
  • Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
  • Successful completion of criminal background check and drug screen

Job Qualifications

  • High school degree or equivalent
  • Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
  • Minimum of 1 year experience supervising/managing large retail department
  • Minimum of 3 years retail experience
  • Successful completion of criminal background check and drug screen

Job Duties

  • Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing
  • Oversees operation of all attractions including: Oliver Mining Company, Arcade, MagiQuest, MiniGolf, MiniBowling, XD Theater, Ropes Course, and other attractions as necessary
  • Develops and manages labor, COS, and expense budgets
  • Manages staff including employee-training programs, scheduling and employee relations
  • Oversees sales functions including POS system, cash handling, budgets and daily reporting
  • Oversees administrative back-office functions of inventory coordinator, including training and maintenance of all department inventories, systems and reporting
  • Responsible for department payroll, tracking employee hours and making time-clock changes
  • Assists the Retail & Attractions Director in every day operations of all areas of the Retail Department, including gift shops, arcade, vending, and any other revenue producing venues
  • Ensures retail areas achieve the highest standards in areas of cleanliness, presentation and service
  • Develops, implements, and monitors programs ensuring a safe facility and work environment that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
  • Orders and maintains supply levels
  • Ensures retail areas achieve the highest standards in areas of cleanliness, presentation and service
  • Adherence to all standard operating procedures related to the role

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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