Job Overview
Compensation
Hourly
Range $25.00 - $32.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Meal Allowances
flexible scheduling
Job Description
The Sandbar is a distinguished dining establishment known for its vibrant atmosphere and exceptional customer service. As a well-established restaurant, it offers guests a unique blend of delectable cuisine, a wide range of beverages, and an inviting ambiance that keeps patrons coming back. With a strong commitment to quality and customer satisfaction, The Sandbar prides itself on maintaining high standards across all aspects of its operations. The restaurant operates with a clear focus on creating memorable dining experiences and fostering a welcoming environment for guests and staff alike. The Sandbar values professionalism, teamwork, and operational excellence to sustain its reputation as a leader in the hospitality industry. This dedication extends to every member of the team, from the kitchen staff to management, ensuring that customers enjoy top-tier service in a comfortable and enjoyable setting.
The Restaurant Supervisor role at The Sandbar is pivotal to the smooth and efficient running of the restaurant’s front-of-house operations. This full-time position demands a highly organized and professional individual who can demonstrate strong leadership skills combined with compassion and a team-oriented mindset. The Supervisor will be responsible for overseeing the entire front-of-house service staff and all related processes critical to the success of the restaurant. Responsibilities include managing administrative duties, service quality, alcohol service compliance, and financial oversight. The Supervisor plays a crucial role in planning and directing daily operations, maintaining high standards in food and service, and ensuring compliance with health and safety regulations. Maintaining effective communication between front-of-house and back-of-house teams is a core function of this role, helping to streamline operations and enhance customer satisfaction.
Key to success in this role is the ability to motivate and manage the staff effectively, ensuring that all employees adhere to scheduled hours, job codes, and proper procedures. The Restaurant Supervisor also handles shift documentation, staff assignments, and training of new and returning employees, guaranteeing that every team member is knowledgeable about menu items, beverage options, and safety protocols. The job requires excellent conflict resolution and crisis management skills to address emergencies, customer complaints, or any errors during service. Maintaining a positive and respectful environment among patrons and staff is essential. The Supervisor also manages financial responsibilities such as securing payment methods and handling cash appropriately while assisting general management with paperwork and other administrative tasks. This comprehensive role offers a dynamic and rewarding career opportunity for individuals passionate about hospitality and leadership within a fast-paced restaurant setting.
The Restaurant Supervisor role at The Sandbar is pivotal to the smooth and efficient running of the restaurant’s front-of-house operations. This full-time position demands a highly organized and professional individual who can demonstrate strong leadership skills combined with compassion and a team-oriented mindset. The Supervisor will be responsible for overseeing the entire front-of-house service staff and all related processes critical to the success of the restaurant. Responsibilities include managing administrative duties, service quality, alcohol service compliance, and financial oversight. The Supervisor plays a crucial role in planning and directing daily operations, maintaining high standards in food and service, and ensuring compliance with health and safety regulations. Maintaining effective communication between front-of-house and back-of-house teams is a core function of this role, helping to streamline operations and enhance customer satisfaction.
Key to success in this role is the ability to motivate and manage the staff effectively, ensuring that all employees adhere to scheduled hours, job codes, and proper procedures. The Restaurant Supervisor also handles shift documentation, staff assignments, and training of new and returning employees, guaranteeing that every team member is knowledgeable about menu items, beverage options, and safety protocols. The job requires excellent conflict resolution and crisis management skills to address emergencies, customer complaints, or any errors during service. Maintaining a positive and respectful environment among patrons and staff is essential. The Supervisor also manages financial responsibilities such as securing payment methods and handling cash appropriately while assisting general management with paperwork and other administrative tasks. This comprehensive role offers a dynamic and rewarding career opportunity for individuals passionate about hospitality and leadership within a fast-paced restaurant setting.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in restaurant supervision or management
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong leadership capabilities
- Excellent customer service skills
- Knowledge of alcohol service laws and responsible beverage handling
- Basic administrative skills
- Ability to communicate effectively with staff and guests
Job Qualifications
- Proven experience in restaurant supervision or similar role
- Strong leadership and organizational skills
- Excellent communication and interpersonal abilities
- Knowledge of food safety and health regulations
- Ability to handle conflict resolution and crisis management
- Experience in staff training and development
- Familiarity with restaurant POS systems and cash handling procedures
Job Duties
- Regular opening and closing activities
- Document any necessary shift information
- Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections
- Ensure all hourly staff arrive on time and clock in with the appropriate job department and code
- Document late or absent employees
- Assign FOH staff to appropriate sections and work groups according to scheduled hours
- Communicate with the back of house on any specials, inventory issues, etc
- Knowledge of all activities and amenities of The Sandbar
- Ensure that safe and appropriate accommodations for patrons and employees are maintained
- Always maintain positive guest relations
- Be informed of and enforce standard operating procedures for all FOH positions
- Monitor all aspects of food and beverage handling safety
- Be involved in training for current, returning, or new staff members for their respective positions, including safety, procedure, pace, knowledge, and skill sets necessary for such positions
- Conflict resolution and crisis management for any emergency, complaint, or error
- Keep positive relationships between all patrons and staff members
- Ensure all payment methods are secured correctly and that all cash is kept in appropriate locations
- Carry out office-related tasks such as daily paperwork, interoffice communication, and assisting the GM and AGM with any other duties as reasonably requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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