Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.12 - $25.15
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance

Job Description

Neiman Marcus is a premier luxury retailer renowned for offering an exclusive product selection and world-class services that cater to customers seeking the extraordinary. The company excels in creating remarkable retail experiences through unique events like the Neiman Marcus Awards and seasonal campaigns, emphasizing a blend of high-end fashion, lifestyle, and hospitality. With 36 stores nationwide alongside robust digital channels and remote selling capabilities, Neiman Marcus is a leader in luxury retail and is part of Saks Global's distinguished portfolio. The company's commitment to quality and customer satisfaction has solidified its position as a trusted brand built on a rich heritage of excellence and innovation in style and service.\n\nThis particular role is for a Restaurant Server based out of King of Prussia, Pennsylvania, offering a salary range between $20.12 and $25.15 per hour. The position is onsite, reflecting the necessity for hands-on interaction in a high-end dining environment that aligns with the luxury standards Neiman Marcus upholds. As a Restaurant Server, you will be the face of the Saks Global dining experience, embodying the essence of gracious hospitality and top-tier service. Your role requires not only the ability to manage tables with finesse and professionalism but also deep knowledge of the menu and beverage offerings. Multitasking with grace and attention to detail is critical, ensuring that each guest enjoys a premium, memorable dining occasion that reflects the brand’s commitment to excellence. This position offers a unique opportunity to work within a dynamic, fast-paced environment at a company undergoing growth and transformation while being surrounded by colleagues who champion a collaborative culture. The job demands maintaining the highest standards of luxury presentation, personal hygiene, and service precision, making this role ideal for individuals passionate about luxury hospitality and refined customer interaction.

Job Requirements

  • High school diploma or GED preferred
  • Experience in high-end or upscale food and beverage service
  • Knowledge of order of service guidelines and table settings
  • Strong interpersonal and communication skills
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 35 pounds
  • Willingness to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • High School Diploma or GED preferred
  • Proven experience in a high-end, premium, or upscale food and beverage environment
  • Thorough knowledge of upscale order of service guidelines, fine dining table setups, and common culinary and beverage terminology
  • Exceptional customer service and problem-solving skills
  • Self-motivated, highly organized, detail-oriented, and a team player
  • Physical stamina to stand, walk, bend, climb stairs, and lift up to 35 pounds
  • Flexible availability to work evenings, weekends, and holidays

Job Duties

  • Manage table pacing and interact with guests in a highly attentive, professional, and sophisticated manner
  • Utilize comprehensive food menu knowledge including preparation methods, ingredients, and culinary terminology to describe dishes and handle dietary restrictions
  • Offer tailored pairings and execute flawless beverage service procedures leveraging knowledge of premium wine, beer, and spirits
  • Execute all pre-shift, post-shift, daily, and weekly side-work duties as assigned
  • Follow brand guidelines for proper placement of fine china, luxury glassware, and flatware based on kitchen tickets
  • Clean, sanitize, and maintain server workstations and dining areas to ensure cleanliness
  • Adhere strictly to accounting procedures for guest transactions, accurately manage split checks and payment methods within POS system

Job Criteria

Experience

No experience required


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