Job Overview

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Compensation

Hourly
Range $20.12 - $25.15
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance

Job Description

Neiman Marcus is a prestigious luxury retailer known for its curated product assortment and exceptional customer service. Established as a leader in the luxury retail sector, Neiman Marcus combines exclusive products, unparalleled services, and unique activations to create a remarkable shopping experience for customers seeking extraordinary quality and sophistication. The brand is highly recognized for its iconic events like the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and innovative "Retail-tainment" initiatives that elevate the shopper's journey into an immersive luxury experience. With 36 physical stores across the country, robust digital channels, and remote selling services, Neiman Marcus caters to a discerning clientele who value both tradition and cutting-edge retail excellence. Part of Saks Global's portfolio, Neiman Marcus shares in the heritage and vision of a world-class luxury retail group committed to providing superior products and experiences.

The role of Restaurant Server at Neiman Marcus offers an exciting opportunity for individuals passionate about combining hospitality with luxury retail. Located in King of Prussia, Pennsylvania, this onsite position invites candidates to join a team that embodies the essence of sophistication and premium service standards. As a Restaurant Server, you are not merely serving meals but delivering an exceptional hospitality experience that complements the luxury environment of Neiman Marcus. The role demands attentive multitasking, a deep understanding of gourmet dining and beverage pairings, and the ability to execute precise table service that enhances the client’s premium dining experience.

The Restaurant Server’s responsibilities encompass managing every aspect of the dining experience from greeting guests warmly to providing expert advice on food and beverage selections, including fine wines, spirits, and cocktails. Mastery of menu details such as preparation methods, ingredients, and dietary accommodations is essential to ensure that guest needs are met with sophistication. This role also involves logistical duties such as pre-shift preparations, maintaining elegant table settings with fine china and luxury glassware, and upholding stringent cleanliness and maintenance standards in the dining environment.

A commitment to financial integrity and teamwork is critical, as Restaurant Servers handle guest transactions accurately and participate actively in team briefings. Adherence to luxury standards in personal presentation and professionalism is mandatory, reflecting the high expectations associated with the Neiman Marcus brand. Flexibility is also a key aspect, requiring availability for varied shifts, including evenings, weekends, and holidays, to serve a clientele accustomed to premium service at all times.

This position offers a competitive salary range of $20.12 to $25.15 per hour, with potential variation based on geographic location and candidate experience. Alongside monetary compensation, Neiman Marcus provides comprehensive benefits such as medical, vision, and dental insurance, retirement plans, and employee discounts, reinforcing its commitment to employee well-being and career growth. This role suits individuals seeking to thrive in a dynamic, fast-paced environment that values upscale hospitality and offers substantial opportunities for advancement within a globally respected luxury retail group.

Job Requirements

  • High school diploma or GED preferred
  • Experience in a high-end or upscale food and beverage setting
  • Knowledge of fine dining table setups and culinary terminology
  • Excellent customer service skills
  • Strong organizational ability
  • Physical stamina for standing, walking, and lifting up to 35 pounds
  • Flexibility to work evenings, weekends, and holidays

Job Qualifications

  • High school diploma or GED preferred
  • Proven experience in high-end food and beverage environment
  • Thorough knowledge of upscale table service guidelines and fine dining setups
  • Exceptional customer service and problem-solving skills
  • Strong organizational skills and team-oriented mindset
  • Physical stamina to stand and walk for extended periods and lift up to 35 pounds
  • Willingness to work flexible schedules including evenings and weekends

Job Duties

  • Manage table pacing and interact with guests in a professional and sophisticated manner
  • Utilize comprehensive knowledge of food menu including preparation methods and ingredients
  • Offer tailored beverage pairings and execute technical beverage service procedures
  • Execute all pre-shift, post-shift, daily, and weekly side-work duties
  • Follow strict brand guidelines for table settings with fine china and luxury glassware
  • Clean and maintain server workstations and dining areas
  • Accurately manage guest transactions and split checks within POS system

Job Criteria

Experience

No experience required


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