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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $11.50
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to delivering exceptional guest experiences. Known for its commitment to excellence and personalized service, Towne Park operates in the hospitality industry, focusing on providing comprehensive parking and guest assistance services to hospitals, hotels, and other venues. The company prides itself on creating smiles and making a meaningful impact on the millions of patients, visitors, and guests they serve daily. By providing compassionate, friendly, and efficient service, Towne Park enhances the overall experience for visitors, easing anxiety for patients and their families while supporting a welcoming atmosphere for all clients. Towne Park... Show More
Job Requirements
- high school diploma or general education degree (GED)
- a valid driver’s license and clean driving record
- must be at least 18 years of age
- able to pass a criminal background check
- able to pass a drug screen
- one (1) month related experience and/or training or equivalent combination of education and experience
- knowledge of customer and personal services
- ability to read and write English
- ability to comprehend simple instructions
- ability to write simple correspondence
- ability to present information effectively
- basic math skills with money
- understanding of time systems
- manual transmission operation desirable
- ability to perform parallel parking
Job Qualifications
- high school diploma or general education degree (GED)
- a valid driver’s license and clean driving record
- must be at least 18 years of age and be able to pass a criminal background and drug screen
- one (1) month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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