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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,500.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
hybrid work environment
Retirement Plan
Professional development opportunities
Employee Discounts
Job Description
Our hiring establishment is a leading player in the quick-service restaurant (QSR) sector, known for driving innovation and operational excellence within its technology infrastructure. Focused on leveraging advanced technological solutions, the company prioritizes superior customer experiences and streamlined restaurant operations. With a robust presence in multiple locations, it continuously invests in optimizing systems that support both front-of-house and back-of-house functions. The organizational culture values hands-on leadership, strategic transformation, and a collaborative approach to cross-functional projects.
This position is for a Restaurant Technology Manager who will take ownership and leadership of the enterprise Restaurant Technology Menu team within the Aloha P... Show More
This position is for a Restaurant Technology Manager who will take ownership and leadership of the enterprise Restaurant Technology Menu team within the Aloha P... Show More
Job Requirements
- College degree preferred
- 5+ years of experience in QSR or restaurant technology environments
- advanced experience with Aloha POS system
- proven enterprise menu deployment experience
- prior team leadership or management experience
- proficiency in Microsoft Office
- general networking proficiency
- database management skills
- experience with integrated platforms such as Olo, Paytronix, Hi-Auto, or similar
- familiarity with back-of-house inventory systems
- working knowledge of labor management systems and POS integrations
- must live in Tampa, FL area
- ability to be onsite at Restaurant Support Center at least 3 days per week
- ability to read, analyze, and interpret procedural and regulatory documents
- capability to write reports and correspondence
- skill in effective presentations and communication
- aptitude for applying common sense and solving standardized problems
- ability to stand for extended periods
- ability to occasionally lift up to 50 pounds
- frequent use of hands for handling and feeling
Job Qualifications
- College degree preferred
- 5+ years of experience in QSR or restaurant technology environments
- advanced experience with one or more of the following systems Aloha, Toast, PAR, Qu
- proven experience managing enterprise menu deployments across multiple locations
- prior team leadership or management experience
- proficiency in Microsoft Office, general networking proficiency, and database management
- experience with integrated platforms such as Olo, Paytronix, Hi-Auto, or similar
- familiarity with BOH inventory systems and item-level inventory mapping
- working knowledge of labor management systems and POS-to-labor integrations
Job Duties
- Own end-to-end menu lifecycle within Aloha POS
- experience with Next Gen POS specifically PAR/Qu/Toast will be highly considered
- develop detailed project plans including timelines, milestones, and dependencies
- configure and deploy menu updates including pricing, promotions, and LTOs
- manage dayparting, item hierarchy, modifiers, and combo logic
- ensure accuracy, consistency, and alignment with business objectives
- track KPIs and ensure projects are delivered on time and within scope
- troubleshoot and resolve menu-related system issues across locations
- partner with cross-functional teams (IT, Marketing, Operations, Vendors) for menu updates and projects
- ensure menu consistency and data integrity across all digital and in-store channels
- support integration troubleshooting and enhancements
- translate business requirements into scalable system solutions
- build strong relationships and drive alignment across stakeholders
- support and maintain alignment between POS menu items and BOH inventory systems
- ensure accurate item mapping, depletion logic, and reporting consistency between POS and inventory platforms
- partner with Operations and Finance to support food cost accuracy and inventory reporting
- assist in configuring and maintaining labor-related structures within POS and integrated labor systems (job codes, roles, permissions, reporting)
- support labor and inventory system integrations to ensure data integrity across platforms
- identify opportunities to improve efficiency, reporting accuracy, and system performance across BOH systems
- initially hands-on (50/50 execution and leadership), transitioning to a more strategic leadership focus over time
- assess current state, identify gaps, and implement scalable solutions
- play a critical role in improving system performance, speed, and overall operational effectiveness
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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