Restaurant Team Member

Shake Shack is a renowned hospitality brand that started as a humble hot dog cart in New York City’s Madison Square Park. Founded by Danny Meyer, a hospitality visionary and CEO of Union Square Hospitality Group, Shake Shack has grown into one of the fastest-growing restaurant chains known for its high-quality food and exceptional customer service. With its roots deeply embedded in the principles of fine dining and community engagement, Shake Shack emphasizes a welcoming and inclusive work environment where every team member is valued and empowered to grow. The company’s commitment to doing the right thing, both for its customers and its employees, has helped it build a beloved brand that extends beyond food to create lasting, positive experiences.

At its Santa Clara, CA location, Shake Shack is looking for passionate and dedicated team members to join their #ShackFam. This is a full-time position offering an hourly wage of $20.00 plus tips, with an additional premium of up to $2.00 per hour for certain late-night shifts post-midnight. Working at Shake Shack means more than just a paycheck; it is an opportunity to be part of something greater – a community-driven restaurant that believes in enlightened hospitality and the value of its people.

The role entails a dynamic and engaging set of responsibilities, including delivering genuine warmth and care in interactions with both guests and colleagues, preparing and assembling orders in strict accordance with the company’s recipes and standards, and mastering various stations within the restaurant to keep daily operations fresh and engaging. Team members are expected to uphold rigorous food safety and sanitation protocols, ensuring the safety of everyone in the restaurant. Shake Shack’s core values of integrity, inclusivity, and community involvement are integral to this position, shaping how employees conduct themselves and contribute to the overall mission. The company also provides robust mentorship and training programs, facilitating continuous learning and professional development.

This position is well suited for individuals who thrive in fast-paced, high-volume environments and who are adaptable, willing to take on various roles, and are committed to doing the right thing with integrity and accountability. Flexible scheduling, including availability for evenings, weekends, and holidays, is essential. Applicants must be at least 16 years old to qualify. As a member of the Shake Shack team, employees enjoy comprehensive benefits designed to support their health, financial security, and work-life balance.