Firehouse Subs logo

Restaurant Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $1,700.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

competitive salary
Employee Discounts
flexible schedule
Free Food
free uniforms
Opportunity for advancement
Training and Development

Job Description

Firehouse Subs is a reputable restaurant chain founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen. Known for its hearty and flavorful subs piled high with the highest quality meats and cheeses, the brand prides itself on heartfelt service and a strong commitment to public safety through its non-profit Firehouse Subs Public Safety Foundation. This foundation is dedicated to saving lives by providing lifesaving equipment to first responders across the country. Firehouse Subs is distinguished by its community support, being named the No.1 brand in the restaurant industry that supports local community activities for three consecutive years based on Technomic Insight consumer data. The company not only focuses on delicious food and excellent service but also emphasizes community involvement and safety, donating a portion of every purchase to support the Public Safety Foundation. The brand operates through a family of passionate franchise operators who share the founders' vision and dedication to serving both delicious meals and the community.

The role of Crew Member at Firehouse Subs is essential to the everyday success of the restaurant. Crew members are the frontline of restaurant operations, engaging directly with guests by taking orders, handling payments, and preparing the signature subs to perfection. This position requires a team-oriented individual who thrives in a fast-paced environment and can work effectively with both customers and coworkers. Crew members are expected to have excellent menu knowledge and communicate with guests in a courteous and professional manner, ensuring a memorable dining experience. Beyond food preparation, crew members support various restaurant functions including cashiering, cleaning, and participating in fundraising initiatives through the Firehouse Subs Public Safety Foundation. This role offers a competitive hourly wage starting at $15.89 plus tips, with an overall compensation of $16 to $17 per hour, including free meals during shifts. Shift availability includes both day and night shifts, with options for full-time or part-time schedules. Firehouse Subs values flexibility, offering a casual dress code and a positive, family-oriented work culture. Career advancement opportunities and ongoing training and development are key benefits, making this position ideal for individuals seeking to grow within the restaurant industry while contributing to a worthy cause.

Job Requirements

  • Able to work in a fast-paced environment
  • Excellent menu and product knowledge
  • Accurately and efficiently prepare guests' orders
  • Communicate effectively with guests, including thanking them, answering questions, and addressing concerns in a professional manner
  • Team player
  • Participate in all Firehouse Subs Public Safety Foundation fundraising initiatives
  • Able and willing to complete other restaurant functions such as cashiering or cleaning per management direction or any other duties assigned by the general manager, assistant manager, or shift manager
  • Able to lift up to 50 lbs
  • Available for day and night shifts
  • Available for full-time or part-time schedule
  • Willingness to wear company-provided uniform t-shirts and hat or visor
  • Commitment to uphold a friendly, family-oriented culture

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a fast-paced restaurant or customer service role is advantageous
  • Strong communication and interpersonal skills
  • Ability to work well in a team environment
  • Knowledge of food safety and hygiene practices
  • Basic math skills for handling cash and processing payments
  • Friendly and positive attitude towards customers

Job Duties

  • Engaging with guests as they place their orders
  • Taking payments accurately
  • Preparing Firehouse Subs' signature sandwiches
  • Communicating effectively with guests, including thanking them and addressing concerns professionally
  • Participating in Firehouse Subs Public Safety Foundation fundraising initiatives
  • Completing other restaurant functions such as cashiering or cleaning as directed by management
  • Lifting up to 50 lbs when necessary

Job Criteria

Experience

No experience required


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