Job Overview

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Compensation

Hourly
Range $10.25 - $13.25
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Benefits

Paid Time Off
employee discount
flexible schedule
training program
Career advancement opportunities

Job Description

Papa John's is a globally recognized pizza delivery and takeout restaurant chain known for its commitment to providing high-quality products and exceptional customer service. Established in 1984, Papa John's has grown to become one of the largest pizza delivery companies worldwide, emphasizing quality ingredients and excellent service as the core of its brand. With thousands of locations across the United States and internationally, Papa John's continues to expand its reach while maintaining a strong focus on a positive customer experience and operational excellence.

The role of a Restaurant Team Member at Papa John's is a vital position responsible for providing exceptional customer service and ensuring that every product meets the high standards set by the company. As a Restaurant Team Member, you will perform various tasks across assigned workstations, including preparing quality food items, taking and processing orders accurately, and providing excellent customer interaction either in person or by phone. This position requires a dedication to teamwork, punctuality, and compliance with operational policies including uniform, appearance, and safety regulations. Team Members play an integral part in maintaining a clean, organized, and safe work environment, contributing to the overall success and reputation of the restaurant. Employment with Papa John's in this role is typically on a part-time or full-time basis, depending on location and availability, and presents an opportunity for advancement within the company for motivated and performance-driven individuals. The Restaurant Team Member position is ideal for those who enjoy fast-paced environments, value teamwork, and are passionate about providing great customer service while upholding the company’s quality standards.

Job Requirements

  • High school diploma or GED preferred
  • Serv-Safe or local or state food service certification preferred

Job Qualifications

  • High school diploma or GED preferred
  • Serv-Safe or local or state food service certification preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
  • Ability to work as part of a team
  • Basic math skills for handling transactions

Job Duties

  • Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do
  • Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties including cleaning at the end of each shift
  • Enhance the company’s image by complying with uniform and appearance standards
  • Contribute to an atmosphere of teamwork, energy and fun
  • Accurately use the FOCUS System, process cash and/or credit card transactions
  • Support sales efforts by suggestively selling to increase the check average when taking an order
  • Protect the company’s assets by maintaining organized, safe and clean work areas
  • Comply with safety and security standards at all times

Job Criteria

Experience

No experience required


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