Restaurant Team Member

Shake Shack started as a humble hot dog cart in New York City's iconic Madison Square Park, founded by Danny Meyer, a visionary leader and CEO of Union Square Hospitality Group and author of Setting the Table. What began as a simple cart serving quality food quickly turned into an extraordinary success, supported by passionate Shack Fans and dedicated to giving back through park beautification initiatives. This commitment and success led to the establishment of a permanent stand, marking the beginning of what would become a beloved hospitality brand known worldwide. Shake Shack is much more than a restaurant; it is a community-focused company deeply rooted in fine dining traditions and the strong value of serving high-quality food with exceptional hospitality.

As one of the fastest-growing hospitality brands, Shake Shack puts people at its core, valuing every team member and guest alike. They strive to create memorable experiences through genuine warmth, care, and by standing for something good—whether it is through integrity, inclusivity, or community engagement. Working at Shake Shack means joining a #ShackFam where mentorship, hands-on training, and growth opportunities are a daily part of the culture. The company fosters a fun, inclusive environment where each employee's contribution helps sculpt the future of the brand while supporting neighborhoods and communities in meaningful ways.

The role available is hourly, with a pay rate fixed at $17.00 per hour, offering stability and competitive compensation. This position is aimed at individuals eager to develop their skills in a dynamic, fast-paced, and high-volume environment. Employees will have the chance to master all operational stations within the restaurant, keeping their daily experience fresh, exciting, and challenging. Emphasis is placed on maintaining high standards of food preparation following Shake Shack’s recipes, as well as strict adherence to food safety and sanitation procedures, ensuring the health and safety of both guests and fellow team members.

The responsibilities extend beyond food handling and service; they focus on embodying enlightened hospitality by leading interactions with warmth and sincerity towards guests and colleagues alike. Employees are expected to align with the brand's core values, which promote standing for something good, accountability, community service, and integrity. Flexibility in schedule, including availability for evenings, weekends, and holidays, is required to meet operational needs and support team flow. Candidates must be at least 16 years old and exhibit adaptability across different roles within the restaurant.

Shake Shack generously supports its employees with a comprehensive benefits package, designed to promote well-being, professional growth, and a balanced life. Team members enjoy weekly pay, medical, dental, and vision insurance options, flexible spending accounts, supplemental life insurance, short-term disability coverage, and a 401(k) plan with company matching. Paid time off and sick leave provide important work-life balance, while the Employer Assistance Program offers additional support when needed. Employees can also take advantage of commuter benefits and exclusive corporate discounts on travel, electronics, wellness, and leisure activities. One notable perk includes special meal discounts, helping staff savor the flavor of Shake Shack beyond their shift.

Joining Shake Shack means becoming part of a company that values diversity and inclusion deeply. It is an Equal Opportunity Employer that considers all qualified candidates without discrimination based on race, color, ancestry, religion, age, disability, gender identity, sexual orientation, medical condition, veteran status, or any other protected characteristic. This inclusive approach ensures a workplace reflective of the vibrant communities Shake Shack serves.

Overall, this role is perfect for those passionate about hospitality and eager to grow within an internationally recognized and socially responsible brand. Shake Shack offers not only a job but a chance to be part of something truly good, where every shift contributes to shaping extraordinary guest experiences and fostering a positive work culture.