Shake Shack logo

Restaurant Team Member

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Sick Time
Employer assistance program
Commuter Benefits
Exclusive corporate discounts
meal discounts

Job Description

Shake Shack is a globally recognized fast-casual restaurant chain that has grown rapidly from humble beginnings as a hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, who is also the Founder and CEO of Union Square Hospitality Group and the author of the acclaimed book Setting the Table, Shake Shack has built a reputation for quality food and exceptional hospitality. The company is deeply committed to giving back to communities and fostering a positive work environment. These values are embedded in their philosophy to "Stand For Something Good," which reflects their dedication not only to serving delicious food but also to nurturing an inclusive culture and supporting community initiatives.

Known for its high standards of food safety, preparation, and customer care, Shake Shack offers an engaging, diverse, and dynamic workplace culture named the #ShackFam. Team members enjoy mentorship and training opportunities designed to build their skills and enable career growth within the hospitality industry. The working environment is fast-paced and team-oriented, making it an exciting place for individuals passionate about delivering excellent customer experiences. Shake Shack not only nurtures its team through industry-leading benefits but also encourages employees to embody values like integrity, inclusivity, and accountability in their daily roles.

The role being offered is an hourly position at a competitive rate of $20.00 per hour plus tips, with an additional $2.00 per hour for certain late-night shifts after midnight, highlighting the company's commitment to rewarding flexibility and dedication. This position includes responsibilities that revolve around delivering "enlightened hospitality," which involves genuine warmth and care for both guests and fellow team members. Employees will prepare and assemble food orders following Shake Shack's stringent recipes and standards while rotating through various station roles to keep the work engaging and fresh.

Food safety and sanitation are paramount in this role, with strict adherence to established protocols to ensure a safe environment for everyone in the restaurant. The position demands adaptability, quick learning, and accountability, ensuring that all team members conduct themselves with integrity and contribute positively to the workplace culture. Availability until 2:00 AM may be required depending on the location's operating hours and applicable laws.

This opportunity is ideal for those aged 16 years or older who thrive in a fast-paced, high-volume environment and are looking for flexible scheduling options that include evenings, weekends, and holidays. Shake Shack provides a comprehensive benefits package that includes options for medical, dental, and vision insurance, paid time off, a 401(k) plan with company match, and additional perks like commuter benefits and exclusive corporate discounts. This role embodies a chance to be part of a well-respected brand that values its employees as much as its customers, inviting applicants to join a company that prioritizes people, community, and quality service.

Job Requirements

  • 16 years or older
  • ability to learn quickly in fast-paced, high-volume environment
  • adaptability to various roles within the restaurant
  • consistently demonstrates integrity by doing the right thing and taking accountability
  • flexible schedule availability, including evenings, weekends, and holidays

Job Qualifications

  • Ability to learn quickly in fast-paced, high-volume environment
  • adaptability to various roles within the restaurant
  • consistently demonstrates integrity by doing the right thing and taking accountability
  • flexible schedule availability, including evenings, weekends, and holidays
  • 16 years or older

Job Duties

  • Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
  • prepare and assemble food orders according to Shake Shack's standards and recipes
  • master all stations and rotate through them, keeping each day fresh and exciting
  • follow all food safety and sanitation procedures to ensure the safety of guests and team members
  • stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement

Job Criteria

Experience

Entry Level (1-2 years)


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