Shake Shack logo

Restaurant Team Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

weekly pay
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Employer assistance program
Commuter Benefits
Exclusive corporate discounts
Shake Shack Meal Discounts

Job Description

Shake Shack is a renowned hospitality brand that began its journey as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group and author of the bestselling book Setting the Table, Shake Shack has grown into one of the fastest-expanding restaurant chains in the hospitality industry. Originating with a strong commitment to quality, community, and philanthropy, the brand quickly garnered a loyal fan base known as the #ShackFam. What started as a small cart raising funds for park beautification has evolved into a permanent establishment celebrated for delivering high-quality food paired with exceptional hospitality.

Shake Shack stands out by deeply embedding its core values of integrity, inclusivity, and community engagement into every aspect of its operations. As a company, Shake Shack prioritizes its people, creating an inclusive and dynamic work environment where employees are valued and empowered. The brand is dedicated to doing the right thing—both for its customers and team members—and strives to make a positive impact in its neighborhoods and beyond. This mission of Standing For Something Good extends to every team member, ensuring a workplace culture built on trust, respect, and mutual growth.

The company offers extensive opportunities for professional and personal development through hands-on mentorship, training programs, and career advancement possibilities. Being part of the #ShackFam means joining a family that supports learning and growth in a fun and inclusive setting. This culture fosters innovation and passion among employees, encouraging them to contribute uniquely to the continued success and expansion of the business.

The role available at Shake Shack is that of a team member focused on delivering enlightened hospitality. This position offers an hourly wage of $13.00 plus tips and may require availability until 1:00 AM subject to local laws. As a team member, you will be instrumental in creating memorable experiences for guests by showing genuine warmth and care in every interaction. The position includes preparing and assembling food orders according to Shake Shack's high standards and recipes. It also involves rotating through various stations within the restaurant to maintain a fresh and engaging work environment.

Adhering to strict food safety and sanitation procedures is a critical component of this role, ensuring the well-being of both guests and colleagues. The team member is expected to embody the company’s values, contributing to a workplace that champions integrity and community connection. Embracing flexibility in scheduling, including shifts during evenings, weekends, and holidays, is necessary to meet operational needs.

Working at Shake Shack means benefiting from a variety of industry-leading perks designed to support team members’ well-being and career aspirations. These include weekly pay, comprehensive medical, dental, and vision insurance options, life and short-term disability insurance, a 401(k) plan with company matching, paid time off, employee assistance programs, commuter benefits, and exclusive discounts. In addition, team members enjoy meal discounts and opportunities to engage with wellness and leisure activities offered through corporate discounts.

Shake Shack is committed to equal opportunity employment, ensuring all qualified applicants are considered without regard to protected characteristics. The company promotes diversity and inclusion within its workforce, making it an ideal place for individuals seeking a supportive and vibrant work environment where they can thrive and make a meaningful impact. Joining Shake Shack means becoming part of a brand that continues to lead the hospitality industry with a heart, standing for something good in every aspect of its business.

Job Requirements

  • 16 years or older
  • Ability to learn quickly in fast-paced, high-volume environment
  • Adaptability to various roles within the restaurant
  • Consistently demonstrates integrity by doing the right thing and taking accountability
  • Flexible schedule availability, including evenings, weekends, and holidays

Job Qualifications

  • Ability to learn quickly in fast-paced, high-volume environment
  • Adaptability to various roles within the restaurant
  • Consistently demonstrates integrity by doing the right thing and taking accountability
  • Flexible schedule availability, including evenings, weekends, and holidays
  • 16 years or older

Job Duties

  • Embody enlightened hospitality by leading interactions with genuine warmth and care towards both team members and guests
  • Prepare and assemble food orders according to Shake Shack's standards and recipes
  • Master all stations and rotate through them, keeping each day fresh and exciting
  • Follow all food safety and sanitation procedures to ensure the safety of guests and team members
  • Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement

Job Criteria

Experience

No experience required


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