Shake Shack logo

Restaurant Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

weekly pay
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
supplemental life insurance
short-term disability
401(k) plan with Company Match
Paid Time Off
Employer assistance program
Commuter Benefits
Corporate discounts
meal discounts

Job Description

Shake Shack is a premier fast-casual restaurant brand known for its commitment to delivering high-quality food paired with exceptional hospitality. Founded by Danny Meyer, the visionary behind the Union Square Hospitality Group, Shake Shack began as a humble hot dog cart in New York City's Madison Square Park. This simple start sparked immense community enthusiasm, with Shack fans eagerly lining up each day. All proceeds from the original cart were dedicated back to beautifying the park, embodying the brand's strong sense of community responsibility and giving back. Over time, a permanent location was established, and the brand rapidly expanded, becoming one of the fastest-growing hospitality names recognized worldwide for its dedication to quality and memorable guest experiences.

Rooted in fine dining traditions, Shake Shack combines top-tier food quality with a warm, inviting atmosphere that emphasizes hospitality above all else. The company's culture is deeply centered around values of integrity, inclusivity, and community engagement. Shake Shack's team members are affectionately known as the "#ShackFam," and they are supported through excellent training programs, mentorship, and ample opportunities for career growth. The company fosters a dynamic, inclusive environment that encourages team members to be themselves while contributing positively to the communities they serve.

This particular role is based at Shake Shack's location in White Plains, New York, situated at 125 Westchester Avenue, Suite FS05A. The position is a full-time opportunity with a pay rate of $17.00 per hour plus tips. Shake Shack is committed to providing a safe, nurturing environment for both employees and customers. The role emphasizes availability, including the potential requirement to work evenings until 10:00 PM as well as weekends, in compliance with applicable laws and regulations.

As a Team Member at Shake Shack, you will be at the heart of delivering what makes the brand special — enlightened hospitality. This means leading interactions with genuine warmth, care, and attentiveness, ensuring that every guest and team member feels valued. The position involves preparing and assembling food orders meticulously, adhering strictly to Shake Shack's exacting recipes and standards. Additionally, Team Members rotate through various stations within the restaurant, keeping the workday engaging and varied. This role also entails strict adherence to food safety and sanitation procedures, a testament to the company’s dedication to health and safety.

By joining Shake Shack, you embrace the company's core values and stand for something good. The role offers much more than a job — it offers a chance to be part of an exciting and rapidly growing brand that values community, quality, and employee development. Team Members enjoy industry-leading benefits including weekly pay, comprehensive medical, dental, and vision insurance options, flexible spending accounts, life and disability insurance, a 401(k) retirement plan with company matching, paid time off, employee assistance programs, commuter benefits, exclusive corporate discounts, and meal discounts at Shake Shack locations. This supportive benefit package underscores Shake Shack's commitment to its people.

Job Requirements

  • Ability to learn quickly in fast-paced, high-volume environment
  • Adaptability to various roles within the restaurant
  • Consistently demonstrates integrity by doing the right thing and taking accountability
  • Flexible schedule availability, including evenings, weekends, and holidays
  • Must be 16 years or older

Job Qualifications

  • Ability to learn quickly in fast-paced, high-volume environment
  • Adaptability to various roles within the restaurant
  • Consistently demonstrates integrity by doing the right thing and taking accountability
  • Flexible schedule availability, including evenings, weekends, and holidays
  • Must be 16 years or older

Job Duties

  • Embody enlightened hospitality by leading interactions with genuine warmth and care towards team members and guests
  • Prepare and assemble food orders according to Shake Shack's standards and recipes
  • Master all stations and rotate through them, keeping each day fresh and exciting
  • Follow all food safety and sanitation procedures to ensure safety of guests and team members
  • Stand for something good by aligning with Shake Shack's values of integrity, inclusivity, and community engagement

Job Criteria

Experience

Entry Level (1-2 years)


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