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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.75 - $15.50
Benefits
Paid Time Off
employee discount
flexible schedule
Career development opportunities
team environment
employee recognition programs
training programs
Job Description
Potbelly Sandwich Shop is a popular fast-casual restaurant chain known for its warm, welcoming atmosphere and delicious menu offerings, including toasted sandwiches, salads, soups, and desserts. Founded with the goal of delivering a memorable dining experience, Potbelly has grown into a reputable brand emphasizing high-quality food, excellent customer service, and a friendly environment. The company is committed to upholding its core values such as integrity, teamwork, accountability, and positive energy. Working at Potbelly means being part of a vibrant team that strives to create a loyal community of customers who appreciate both the food and the overall experience.
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Job Requirements
- Must represent Potbelly Advantage and our values
- Must be at least 16 years of age
- For Illinois employees, required to become food safety certified within 30 days of employment
- Must be friendly and customer service-oriented
- Strong verbal communication skills
- Must possess neat and clean hygiene
- Ability to handle a knife confidently
- Must be able to work in a fast-paced environment and have a sense of urgency
- Ability to work as a team-player
- Ability to comprehend and communicate in English via verbal and written communication
- Must demonstrate leadership behaviors and values that align with Potbelly
Job Qualifications
- Must be at least 16 years of age
- Strong verbal communication skills
- Friendly and customer service-oriented
- Ability to handle a knife confidently
- Ability to work as a team-player
- Ability to comprehend and communicate in English via verbal and written communication
- Must demonstrate leadership behaviors and values that align with Potbelly
- Neat and clean hygiene
- Ability to work in a fast-paced environment and have a sense of urgency
Job Duties
- Demonstrates and reinforces Potbelly's behaviors and values including integrity, food loving, teamwork
- Prepare quality finished products efficiently per Potbelly recipe manual standards
- Comply with health and safety standards for food, cleanliness and safety of shop
- Maintain personal hygiene standards including wearing clean Potbelly uniform
- Be speedy and accurate in fulfilling orders
- Engage in friendly conversation with customers in line
- Work multiple stations as directed by manager or shift leader
- Restock food line, chips and cooler
- Deliver catering orders as detailed in the catering driver and delivery agreement
- Prepare meats and cheeses for different sandwiches
- Use automatic slicer to prep food items if 18 or older
- Clean tables, counters, floors, bathrooms, kitchen and utensils
- Take out trash
- Operate cash register and handle all cash handling procedures
- Effectively handle customer complaints and issues
- Take delivery, catering, and pickup orders over the phone
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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