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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.75 - $15.50
Work Schedule
Standard Hours
Benefits
Paid Time Off
employee discount
flexible schedule
Training and Development
team environment
Health Insurance
Job Description
Potbelly Sandwich Shop is a well-established fast-casual restaurant chain known for its warm and inviting atmosphere, delicious sandwiches, and commitment to exceptional customer service. Founded in 1977, Potbelly has grown to become a beloved brand with locations across the United States, offering freshly made sandwiches, salads, soups, and shakes. The company prides itself on creating a unique and memorable dining experience that fosters a sense of community and delight among its customers. With a focus on quality ingredients, friendly service, and a clean environment, Potbelly Sandwich Shop stands out as a top choice for casual dining.
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Job Requirements
- Must represent Potbelly advantage and our values
- Must be at least 16 years of age
- For Illinois employees, required to become food safety certified within 30 days of employment
- Must be friendly and customer service-oriented
- Strong verbal communication skills
- Must possess neat and clean hygiene
- Ability to handle a knife confidently
- Must be able to work in a fast-paced environment and have a sense of urgency
- Ability to work as a team-player
- Ability to comprehend and communicate in English via verbal and written communication
- Must demonstrate leadership behaviors and values that align with Potbelly
Job Qualifications
- Must be at least 16 years of age
- Friendly and customer service-oriented
- Strong verbal communication skills
- Possess neat and clean hygiene
- Ability to handle a knife confidently
- Able to work in a fast-paced environment and have a sense of urgency
- Ability to work as a team-player
- Ability to comprehend and communicate in English via verbal and written communication
- Must demonstrate leadership behaviors and values that align with Potbelly
Job Duties
- Demonstrates and reinforces Potbelly's behaviors and values such as integrity, food loving, teamwork, accountability, positive energy, coaching, delivering results through execution, building and inspiring teams, creating Potbelly fans through all interactions
- Ability to discuss Potbelly history with others
- Prepare quality finished products like sandwiches, salads, soups, cookies, ice cream efficiently per Potbelly recipe manual standards
- Comply with health and safety standards for food, cleanliness and safety of shop
- Maintain personal hygiene standards, including wearing clean Potbelly uniform
- Comply with established food safety requirements and practices
- Comply with shop security and safety standards
- Be speedy and accurate in fulfilling orders
- Handle raw and finished waste according to established procedures
- Make customers really happy
- Engage in friendly conversation with customers in line
- Act with a sense of urgency toward all customers in the shop
- Restock food line, chips and cooler
- Work multiple stations as directed by manager or shift leader including load, dress, shakes, cash, prep, front
- Deliver catering orders as detailed in the Catering Driver and Delivery Agreement
- Prepare meats and cheeses for different sandwiches
- If 18 or older, use the automatic slicer to prep food items
- Clean tables, counters, floors, bathrooms, kitchen and utensils
- take out trash
- Operate cash register, handle, balance and follow all cash handling procedures
- Effectively handle customer complaints and issues
- Take delivery, catering, pickup orders over the phone
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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