Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $44,900.00 - $63,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
flexible schedule
Training and Development
Retirement Plan
performance bonuses
Job Description
Potbelly - Green Bay DT is part of Potbelly Sandwich Shop, a well-known and rapidly growing fast casual restaurant chain specializing in toasted sandwiches, salads, and shakes. Established with a focus on delivering a unique and friendly customer experience, Potbelly has developed a loyal customer base by emphasizing quality food, excellent service, and a vibrant atmosphere. The Green Bay DT location continues this tradition by providing locals and visitors alike with a welcoming dining environment and exceptional culinary offerings.
This particular opportunity is for a Restaurant Supervisor position available either full time or part time at the Green Bay, WI location. The role requires a candidate who is passionate about leadership and customer service. As a Restaurant Supervisor, you will play a crucial part in managing day-to-day operations, supporting your team, and ensuring that all guests receive high-quality service. Your leadership will inspire and guide the staff to meet and exceed performance goals while maintaining strict adherence to company policies and standards.
The Restaurant Supervisor is responsible for monitoring team members to ensure compliance with service standards and overseeing guest interactions closely to deliver a positive dining experience. Collaboration with the manager and other team members will be vital in completing operational tasks like sidework duties and maintaining a clean and organized restaurant. You will also be expected to handle communications effectively, both verbally and in writing, to deliver clear directions to your team and maintain smooth shift transitions.
Additionally, this role demands attention to detail in ensuring the restaurant and dining areas meet cleanliness and setup requirements. Reliable attendance and availability to work on a regular basis are key to maintaining operational continuity. This position is ideal for someone who thrives in a fast-paced environment and is committed to creating a positive workplace culture while achieving financial and service objectives.
If you are ready to join a dynamic team where your leadership can make a direct impact and where you will grow professionally in the vibrant fast-casual restaurant industry, Potbelly - Green Bay DT invites you to apply for the Restaurant Supervisor role immediately. We look forward to welcoming new team members who are motivated, passionate about service, and eager to help us continue delivering memorable dining experiences.
This particular opportunity is for a Restaurant Supervisor position available either full time or part time at the Green Bay, WI location. The role requires a candidate who is passionate about leadership and customer service. As a Restaurant Supervisor, you will play a crucial part in managing day-to-day operations, supporting your team, and ensuring that all guests receive high-quality service. Your leadership will inspire and guide the staff to meet and exceed performance goals while maintaining strict adherence to company policies and standards.
The Restaurant Supervisor is responsible for monitoring team members to ensure compliance with service standards and overseeing guest interactions closely to deliver a positive dining experience. Collaboration with the manager and other team members will be vital in completing operational tasks like sidework duties and maintaining a clean and organized restaurant. You will also be expected to handle communications effectively, both verbally and in writing, to deliver clear directions to your team and maintain smooth shift transitions.
Additionally, this role demands attention to detail in ensuring the restaurant and dining areas meet cleanliness and setup requirements. Reliable attendance and availability to work on a regular basis are key to maintaining operational continuity. This position is ideal for someone who thrives in a fast-paced environment and is committed to creating a positive workplace culture while achieving financial and service objectives.
If you are ready to join a dynamic team where your leadership can make a direct impact and where you will grow professionally in the vibrant fast-casual restaurant industry, Potbelly - Green Bay DT invites you to apply for the Restaurant Supervisor role immediately. We look forward to welcoming new team members who are motivated, passionate about service, and eager to help us continue delivering memorable dining experiences.
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant or customer service role preferred
- ability to work flexible hours including weekends and holidays
- reliable attendance and punctuality
- strong communication skills
- ability to lead and motivate a team
- ability to follow store policies and procedures
- must be able to stand for long periods and perform physical tasks associated with restaurant work
Job Qualifications
- Effective verbal and written communication skills
- ability to lead and supervise a team
- experience in customer service or restaurant environment preferred
- strong organizational skills
- ability to manage time and prioritize tasks
- basic knowledge of restaurant operations
- high school diploma or equivalent preferred
Job Duties
- Monitor team members to follow all service standards
- supervise service of guests, being watchful of signals from guests in need of service
- assist manager to establish and monitor sidework duty completion
- read daily communication sheets from previous shift and prepare one for the following shift
- check restaurant for cleanliness and set up
- check tables for cleanliness and proper set up
- communicate both verbally and in writing to provide clear direction to staff
- comply with attendance rules and be available to work on a regular basis
- perform any other job related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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