Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,063.69 - $68,576.16
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program EAP
401(k) retirement plan
Vacation and paid time off PTO
Tuition Reimbursement
Complimentary and Discounted Rooms
Job Description
The company hiring for the Restaurant Supervisor position operates within the hospitality industry, more specifically in restaurant management. This establishment is committed to delivering exceptional dining experiences while fostering a positive and engaging workplace environment for its staff. The company is likely associated with a larger hospitality or lodging group, possibly named White Lodging, which emphasizes thorough operational procedures known as the White Lodging Way (WLW). The focus of the organization is on service excellence, associate engagement, and guest satisfaction, ensuring the restaurant runs smoothly in accordance with established standards and protocols.
This restaurant is dedicated to maintaining ... Show More
This restaurant is dedicated to maintaining ... Show More
Job Requirements
- College degree preferred
- experience in a training or leadership role
- experience in a high volume restaurant preferred
- ability to lift and carry 30-40 pounds
- ability to push or pull objects 50-100 pounds
- ability to sit 10 percent, walk 40 percent, stand 30 percent and perform 20 percent bending, kneeling, lifting, climbing
- ability to work in both hot and cold environments
Job Qualifications
- College degree preferred
- experience in a training or leadership role
- experience in a high volume restaurant preferred
- proficiency in Outlook
- proficiency in Excel
- proficiency in Word
- proficiency in Micros point of sale system
Job Duties
- Performs all duties in the restaurant as needed
- takes part in White Lodging Way WLW procedures when necessary
- implements all WLW training and certification materials
- maintains WLW Look Books and shift side work checklists
- prepares restaurant for each shift following WLW scenography guidelines
- ensures each associate lives the WLW Pledge and follows all handbook policies
- monitors service standards and dining times throughout each shift
- has a hands on approach to teamwork and is able to assist associates in their service functions
- monitors seating rotation and capacity to ensure smooth running equitable shifts
- understands department goals and action plans to achieve them
- schedules associates using weekly forecast and staffing guides
- maintains all associate documentation and turns them in timely
- performs REX and RAPs for all assigned associates
- ability to monitor restaurant operational procedures and adjust as needed to achieve the best possible experience for both guests and associates
Job Location
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