Restaurant Supervisor - Renaissance Framingham Hotel & Conference Center

Renaissance Framingham Hotel & Conference Center, part of the esteemed Colwen Hotels portfolio, is a dynamic and expanding hospitality company with a reputation for delivering exceptional guest experiences. Colwen Hotels boasts an impressive collection of 49 award-winning hotels operating across nine states, unified by a commitment to hard work, character, and authenticity. Built on innovation and forward-thinking ideas, the company empowers its associates to bring fresh concepts to life, striving to stay ahead of industry trends and set benchmarks for service and quality. This particular property, Renaissance Framingham Hotel, is a vibrant hub for travelers and event attendees, offering state-of-the-art conference facilities alongside comfortable lodging and exquisite dining options.

The Restaurant Supervisor role at Renaissance Framingham Hotel & Conference Center is a pivotal position responsible for overseeing and coordinating all food and beverage operations within the property. This full-time role demands a detail-oriented, engaging, and personable individual who thrives in a supervisory position where teamwork, efficiency, and guest satisfaction are paramount. The supervisor will play a critical role in managing costs while ensuring the delivery of exceptional dining experiences that exceed guest expectations. Working closely with the sales teams and the Hotel General Managers, this role is instrumental in aligning food and beverage service quality with overall hotel standards and brand policies.

Responsibilities include recruiting, training, and supporting all food and beverage staff while maintaining operational efficiency through scheduling and budget management. The Restaurant Supervisor ensures adherence to the highest standards of service, strictly following all applicable food safety and liquor laws, controlling inventory, and ordering supplies to maintain smooth operations. Regular communication with team members through meetings and briefings fosters a collaborative environment where information about drinks, specials, and service protocols is always current. With an emphasis on leadership and development, this role contributes to creating a memorable guest dining experience, developing menus alongside the food and beverage team, and innovating liquor specials to enhance market appeal.

Compensation for the position is $25.00 per hour, reflecting the importance and responsibility entrusted to the Restaurant Supervisor within the Colwen Hotels brand. This role also presents significant opportunities for career advancement through the company’s dedicated training and development programs. Colwen Hotels emphasizes a culture of equality and inclusivity and is committed to providing an environment where every employee can thrive. The company’s benefits package, which includes medical, dental, and vision insurance, as well as 401K plans and paid time off programs, is designed to support the wellbeing and growth of its associates.

Joining Renaissance Framingham Hotel & Conference Center as a Restaurant Supervisor means becoming part of a passionate team dedicated to hospitality excellence and guest satisfaction. Colwen Hotels' dynamic culture encourages innovation and forward thinking, making this an exciting opportunity for candidates eager to develop their leadership skills and make a significant impact in the hotel food and beverage sector.