Restaurant Supervisor (Part Time) - Juniper Hotel Cupertino, Curio Collection by Hilton

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $36.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences through its world-class hotels and diverse portfolio of brands. With a rich history of welcoming over 3 billion guests worldwide, Hilton remains committed to its founding vision to fill the earth with the light and warmth of hospitality. As a company, Hilton is distinguished by its award-winning workplace culture, having been repeatedly recognized on the World’s Best Workplaces list by Great Place to Work and Fortune. This recognition reflects Hilton's dedication not only to guest satisfaction but also to creating an exceptional working environment for its team members. Hilton values integrity, leadership, teamwork, ownership, and a proactive approach to delivering outstanding service. This commitment extends to supporting team members' wellbeing with comprehensive benefits and opportunities for career growth.

The Restaurant Supervisor role at Hilton is much more than a managerial position; it is a pivotal opportunity to make meaningful contributions to daily operations while spreading hospitality's warmth and light. This position involves overseeing the daily restaurant operations within one of Hilton's hotel dining outlets, ensuring that guest service standards, product quality, and compliance with operational policies are maintained at the highest level. The supervisor not only manages but actively participates in operations to guarantee a seamless and memorable dining experience for guests. Responsibilities also include mentoring and guiding team members, fostering a positive and productive work environment through on-the-floor supervision and effective scheduling. The supervisor plays a key role in enhancing revenue growth by supporting marketing initiatives and upselling techniques that promote food and beverage sales. Adherence to health, safety, sanitation, and alcohol awareness regulations is critical in maintaining the wellbeing of both guests and team members. Hilton places a strong emphasis on delivering exceptional guest experiences, which involves continuously monitoring quality, assessing guest satisfaction, and swiftly addressing issues to improve the dining service. The role embodies Hilton's core values, demanding a passion for hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency in meeting guest expectations. With Hilton’s robust support system including personalized caregiving support, mental health resources, generous paid time off, health and welfare benefits, and financial security programs, the Restaurant Supervisor position offers a comprehensive career path where individuals can thrive and grow within a globally respected hospitality company.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2 years of experience in restaurant operations or hospitality management
  • Ability to work flexible hours including weekends and holidays
  • Strong problem-solving skills
  • Physical ability to stand for extended periods
  • Customer service orientation
  • Ability to work in a fast-paced environment

Job Qualifications

  • Previous experience in restaurant supervision or management
  • Strong leadership and interpersonal skills
  • Ability to handle guest interactions professionally
  • Knowledge of health and safety regulations
  • Excellent communication skills
  • Experience with scheduling and team mentorship
  • Basic understanding of marketing and sales techniques in hospitality

Job Duties

  • Supervise daily restaurant operations including guest service standards and compliance
  • Deliver exceptional guest experiences by monitoring service quality and addressing issues
  • Guide the team through each shift with on-the-floor supervision and scheduling
  • Contribute to revenue growth by supporting marketing and up-selling initiatives
  • Uphold regulatory standards for health, safety, sanitation, and alcohol awareness
  • Mentor team members to foster a positive and productive work environment
  • Assist in implementing operational policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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