Restaurant Supervisor (part-time) - DoubleTree by Hilton San Francisco Airport (Burlingame)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its exceptional commitment to providing outstanding guest experiences. Established with a clear mission to fill the earth with the light and warmth of hospitality, Hilton has grown to become one of the most respected and trusted hotel brands worldwide. With numerous world-class properties and a dedication to excellence, Hilton not only serves over 3 billion guests globally but also cultivates a workplace culture that is award-winning, inclusive, and centered around the growth and wellbeing of its team members. The company is celebrated for repeatedly earning a spot on the World's Best Workplaces list by Great Place to Work and Fortune, reflecting its ongoing commitment to fostering a supportive environment where employees thrive and careers flourish.
At Hilton, the role of Restaurant Supervisor is pivotal in executing the daily restaurant operations within one of the hotel's dining outlets. This position is more than a managerial role—it’s about creating memorable dining experiences that enhance each guest’s stay. As a Restaurant Supervisor, you will oversee daily operations ensuring that guest service standards and product quality meet Hilton’s renowned benchmarks. This role involves active participation in the dining outlet’s day-to-day functions, including monitoring compliance with all operational policies, health, safety, and sanitation regulations. You will also act as a key leader on the floor, guiding and mentoring your team through each shift to encourage a positive, productive, and guest-focused work environment.
In this role, your efforts significantly contribute to revenue growth through supporting marketing initiatives and employing effective up-selling techniques that maximize food and beverage sales. Beyond managing operations and revenue, upholding regulatory standards related to alcohol awareness and general safety is critical. The Restaurant Supervisor acts as the frontline ambassador of Hilton's core values, including hospitality, integrity, leadership, teamwork, ownership, accountability, and urgency—qualities essential to delivering the extraordinary service that Hilton is known for.
Hilton offers impressive benefits that support team members’ wellbeing and work-life balance. These include incredible travel perks such as deeply discounted room rates across Hilton’s portfolio of hotels, ownership opportunities through an employee stock purchase program, paid parental leave, personalized caregiving support, mental health resources, generous paid time off (PTO), comprehensive health and welfare benefits, and financial security options for retirement planning. These benefits seek to empower Hilton’s employees, providing not just a job but a career path filled with opportunities for personal and professional growth.
Joining Hilton means becoming part of a dynamic, award-winning culture that values its people and their contributions. Whether you are starting your career or seeking new challenges, Hilton supports your journey and strives to create an exceptional workplace where you can thrive while making a meaningful impact on the guest experience. Join Hilton and be part of a team that spreads light and warmth through every interaction, ensuring that each stay is not just a visit but a lasting memory.
At Hilton, the role of Restaurant Supervisor is pivotal in executing the daily restaurant operations within one of the hotel's dining outlets. This position is more than a managerial role—it’s about creating memorable dining experiences that enhance each guest’s stay. As a Restaurant Supervisor, you will oversee daily operations ensuring that guest service standards and product quality meet Hilton’s renowned benchmarks. This role involves active participation in the dining outlet’s day-to-day functions, including monitoring compliance with all operational policies, health, safety, and sanitation regulations. You will also act as a key leader on the floor, guiding and mentoring your team through each shift to encourage a positive, productive, and guest-focused work environment.
In this role, your efforts significantly contribute to revenue growth through supporting marketing initiatives and employing effective up-selling techniques that maximize food and beverage sales. Beyond managing operations and revenue, upholding regulatory standards related to alcohol awareness and general safety is critical. The Restaurant Supervisor acts as the frontline ambassador of Hilton's core values, including hospitality, integrity, leadership, teamwork, ownership, accountability, and urgency—qualities essential to delivering the extraordinary service that Hilton is known for.
Hilton offers impressive benefits that support team members’ wellbeing and work-life balance. These include incredible travel perks such as deeply discounted room rates across Hilton’s portfolio of hotels, ownership opportunities through an employee stock purchase program, paid parental leave, personalized caregiving support, mental health resources, generous paid time off (PTO), comprehensive health and welfare benefits, and financial security options for retirement planning. These benefits seek to empower Hilton’s employees, providing not just a job but a career path filled with opportunities for personal and professional growth.
Joining Hilton means becoming part of a dynamic, award-winning culture that values its people and their contributions. Whether you are starting your career or seeking new challenges, Hilton supports your journey and strives to create an exceptional workplace where you can thrive while making a meaningful impact on the guest experience. Join Hilton and be part of a team that spreads light and warmth through every interaction, ensuring that each stay is not just a visit but a lasting memory.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in restaurant or hospitality supervision
- Ability to work flexible hours including weekends and holidays
- Strong customer service orientation
- Capability to manage and motivate a team
- Understanding of regulatory requirements regarding health and safety
- Basic computer skills and familiarity with scheduling software
Job Qualifications
- Previous experience in restaurant or hospitality supervision
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of health, safety, and sanitation regulations
- Ability to handle guest concerns professionally and efficiently
- Proficiency in scheduling and operational logistics
- Commitment to Hilton's core values of hospitality, integrity, leadership, teamwork, ownership, and accountability
Job Duties
- Supervise daily restaurant operations including ensuring guest service standards and compliance with policies
- Deliver exceptional guest experiences by monitoring product and service quality and addressing issues
- Guide the team during each shift by providing on-the-floor supervision, assisting with scheduling, and mentoring staff
- Contribute to revenue growth by supporting marketing initiatives and implementing up-selling techniques
- Uphold regulatory standards related to health, safety, sanitation, and alcohol awareness
- Maintain a positive and productive work environment focused on teamwork and accountability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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