Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $45,300.00 - $63,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
flexible scheduling
Opportunities for advancement
Training and Development
Team-oriented work environment
Job Description
Potbelly is a renowned sandwich shop chain known for its warm and inviting atmosphere, delicious handcrafted sandwiches, and commitment to excellent customer service. The Rolling Meadows, IL location continues this tradition by providing a friendly, vibrant dining environment for the local community. Potbelly's brand focuses on quality ingredients, unique flavors, and a memorable customer experience that keeps guests coming back. As a fast-casual restaurant, Potbelly balances efficiency with personalized service, nurturing a team-oriented culture that empowers employees to thrive and grow within the company.
The Restaurant Supervisor role at Potbelly - Rolling Meadows is a pivotal position designed to ensure the smooth operation of the restaurant while leading a team that meets and exceeds both customer satisfaction and financial goals. This role requires a blend of leadership, communication, and organizational skills to effectively manage team members and uphold company standards. The supervisor will assist in planning daily operations, ensuring compliance with store policies, and maintaining high-quality service standards. Serving as a role model and mentor, the Restaurant Supervisor guides team members through clear communication and by setting expectations related to service, cleanliness, and operational procedures.
This position offers both full-time and part-time employment options, allowing flexibility for candidates with varying availability. The Restaurant Supervisor will closely interact with managers and staff to monitor sidework duties, oversee guest services attentively, and maintain a clean and welcoming environment. Strong verbal and written communication skills are essential to facilitate effective shift transitions and team coordination. Responsibilities also include adherence to attendance policies and readiness to perform additional tasks as the restaurant's needs evolve. This hands-on leadership opportunity is ideal for proactive individuals passionate about customer service and restaurant operations. Potbelly - Rolling Meadows is hiring immediately and invites qualified candidates to join their dynamic team.
The Restaurant Supervisor role at Potbelly - Rolling Meadows is a pivotal position designed to ensure the smooth operation of the restaurant while leading a team that meets and exceeds both customer satisfaction and financial goals. This role requires a blend of leadership, communication, and organizational skills to effectively manage team members and uphold company standards. The supervisor will assist in planning daily operations, ensuring compliance with store policies, and maintaining high-quality service standards. Serving as a role model and mentor, the Restaurant Supervisor guides team members through clear communication and by setting expectations related to service, cleanliness, and operational procedures.
This position offers both full-time and part-time employment options, allowing flexibility for candidates with varying availability. The Restaurant Supervisor will closely interact with managers and staff to monitor sidework duties, oversee guest services attentively, and maintain a clean and welcoming environment. Strong verbal and written communication skills are essential to facilitate effective shift transitions and team coordination. Responsibilities also include adherence to attendance policies and readiness to perform additional tasks as the restaurant's needs evolve. This hands-on leadership opportunity is ideal for proactive individuals passionate about customer service and restaurant operations. Potbelly - Rolling Meadows is hiring immediately and invites qualified candidates to join their dynamic team.
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or restaurant operations preferred
- Ability to communicate clearly and effectively
- Availability to work flexible hours, including evenings and weekends
- Compliance with attendance policies
- Ability to stand for extended periods
- Basic knowledge of food safety and cleanliness standards
Job Qualifications
- Effective verbal and written communication skills
- Leadership experience in a restaurant or hospitality environment preferred
- Ability to monitor and enforce service standards
- Strong organizational and multitasking skills
- Capability to work both independently and as part of a team
- Flexibility to work varied shifts, including weekends and holidays
Job Duties
- Monitor team members to follow all service standards
- Supervise service of guests, being watchful of signals from guests in need of service
- Assist manager to establish and monitor sidework duty completion
- Read daily communication sheets from previous shift and prepare one for the following shift
- Check restaurant for cleanliness and set up
- Check tables for cleanliness and proper set up
- Communicate both verbally and in writing to provide clear direction to staff
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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